Official complaint telephone number certified by CBRC:
Telephone number for bank letters and visits: 010-66279113? Time: working day 9:00- 1 1:30, 14:00- 16:30.
Telephone number for letters and visits in insurance industry: 0 10-66288563? Time: working day 9:00- 1 1:30, 14:00- 16:30.
Insurance consumer complaint hotline: 12378? Time: 9:00- 17:00 on weekdays.
Telephone number for reporting insurance violations: 12378? Time: 9:00- 17:00 on weekdays.
Extended data:
The main responsibilities of the CBRC:
1. To formulate and promulgate rules and regulations for the supervision and management of banking financial institutions and their business activities in accordance with laws and administrative regulations.
2. To examine and approve the establishment, alteration, termination and business scope of banking financial institutions in accordance with the conditions and procedures prescribed by laws and administrative regulations.
3. Directors and senior managers of banking financial institutions shall be subject to post qualification management.
4. Formulate rules for prudent operation of banking financial institutions in accordance with laws and administrative regulations.
5. Conduct off-site supervision on the business activities and risk status of banking financial institutions, establish a supervision and management information system for banking financial institutions, and analyze and evaluate the risk status of banking financial institutions.
6. Conduct on-site inspection on the business activities and risk status of banking financial institutions, formulate on-site inspection procedures and standardize on-site inspection behaviors.
7. Implement consolidated supervision of banking financial institutions.
8. Establish a banking emergency handling system in conjunction with relevant departments, formulate a banking emergency handling plan, clarify the handling institutions and personnel and their responsibilities, handling measures and handling procedures, and timely and effectively handle banking emergencies.
9, responsible for the unified compilation of statistical data and statements of the national banking financial institutions, and shall be published in accordance with the relevant provisions of the state.
10, to guide and supervise the activities of banking self-regulatory organizations.
1 1. Conduct international exchange and cooperation activities related to banking supervision and management.
12. Take over or promote the reorganization of banking financial institutions that have or may have a credit crisis that seriously affects the legitimate rights and interests of depositors and other customers;
13. Cancel banking financial institutions that operate illegally and are poorly managed.
14. Inquire about the accounts of banking financial institutions, their staff and related actors suspected of financial violations, and freeze the applications of judicial organs suspected of transferring or concealing illegal funds.
15. It is forbidden to set up banking financial institutions without authorization or engage in illegal business activities of banking financial institutions.
16, responsible for the daily management of the board of supervisors of state-owned key banking financial institutions.
17, to undertake other tasks assigned by the State Council.
References:
China Bank, China Insurance Regulatory Commission, official website?
Baidu Encyclopedia-China Banking Regulatory Commission