When replying to the inquiry, you should pay attention to the following points:
1. Check whether the buyer's purpose is clear. 2. Check whether the email language is verbose. 3. Check whether the reply content structure is complete. 4. Whether the price and products take into account peer competition. 5. Whether it is actively promoted, leaving room for buyers to reply again and forming interaction. 6. Is your product industry professional enough? 7. How long is the appropriate time to reply to the inquiry? 8. How to write the email title?
Our own advantages can be reflected in the following points:
L Fast delivery l Absolute price advantage l Years of production or foreign trade experience l Participated in local buyers' exhibitions, or well-known exhibitions in the industry l Has its own R&D team l Has cooperated with well-known brands or enterprises l Has certificates and quality assurance l Provides OEM and customized services.
Q:
How long does it take to reply to an inquiry?
A: I want to give a suggestion to suppliers, especially junior sellers. It is recommended to check the mail on weekdays. It is recommended to reply within 24-48 hours, not more than 3 days.
Requirements for timeliness of buyer's inquiry:
1. I hope the seller will reply as soon as possible: 24 hours /48 hours, at least within 3 days, otherwise another seller may have been found after 3 days. I prefer to communicate online. 3. I hope that the platform directly stipulates that the seller must reply within 3 days.
How to optimize sellers: 1 Respond to foreign trade emails and inquiries 24 hours as much as possible. It doesn't matter if you use your own private email, but remember to synchronize your email. 3. Log in frequently to check the updates (twice a week). 4. Bind mobile communication tools and contact in time.
The title of the email is also important. Here are some precautions:
1. Customer name and supplier name are used as the mail header.
For example, to David McIntyre of Cong Wang, or to JC Penny of Blue Sun Company. To … from … allows buyers to clearly see the recipient and sender of this email. In addition, if it is a small email in reply to an inquiry, it is not recommended to change too many titles, and the buyer has some impression on his inquiry.
2. Use the product quotation as the email title.
If the title "123 model preferential price of 8.99 USD FOB Yantian price" is clear, the buyer can see the specific quotation of a certain model at a glance. But when the product model is very long, you need to be careful and adjust it, otherwise it will be easily filtered as spam by the server.
3. The title of the email is the name of the product purchased by the customer.
For example, the digital photo frame with the model 123 in the European market or the product catalogue of digital photo frames with patented design can not only highlight the product types inquired by buyers, but also highlight the advantages of their own products.