Taxi complaint telephone number 12328 is a unified telephone number for transportation service supervision in China. Measures for credit evaluation of taxi service quality
Thirtieth taxi administrative departments should strengthen the supervision of the taxi market, make full use of hotline 12328, 12345 and other channels, and establish the information collection system of taxi enterprises and drivers' service quality and reputation.
The taxi administrative department shall timely record and update the service quality credit information of enterprises and drivers through the information system, and establish an information sharing mechanism with other departments.
Complaint method:
1. Generally, there will be a supervisory telephone number or the name of the taxi company inside and outside the taxi. You can call the taxi company to complain.
2. Find the complaint telephone number and email address of the local passenger transport management office on the Internet, prepare the required complaint materials and leave your own contact information so as to receive the follow-up treatment.
3. Complaint information is complaint evidence. Generally, there will be information such as the name and telephone number of the service driver in the taxi, which can be recorded for evidence.
4. Don't be afraid when you encounter problems such as high fees. You must get the receipt when you pick up the car. This is evidence when you complain.
Also, write down the license plate number of the taxi to verify the driver at that time.
The telephone number 12328 is a public service supervision telephone number provided for natural persons, legal persons or other organizations in the transportation industry, and is used to accept complaints, reports, information consultation and suggestions in business fields such as highways, waterways, road transport (including urban passenger transport), maritime search and rescue, maritime affairs, salvage and salvage.