How to write the personnel growth plan? There are many kinds of plans, which can be classified according to different standards. Writing a growth plan can make you better and improve your ability. Let's see how to write the personnel growth plan.
Personnel growth plan 1 how to write it? Last year's work was mainly about customer service and b2b promotion. As far as the customer service position I am mainly responsible for is concerned, my work has been improved this year, but my work needs to be further improved next year. Next year, we plan to start from the following aspects;
First, improve customer conversion rate.
1 to improve the quality of customer information. Improve communication skills with customers. When communicating with customers, judge customers' purchasing tendency and purchasing power, filter out customers who are insincere and have no potential purchasing power, and keep potential customer information for sale.
2. Cooperate with sales. When paying a return visit to customers, customers who are interested but have not yet got in touch with sales will pass the customer information together with the return visit information to the sales manager again for timely feedback and reminding sales contact.
Second, answer customers' questions comprehensively.
Customers will communicate with _ _ people with all kinds of questions, especially as customer service, customers need to learn as much information as possible from here. Therefore, in order to close the distance with customers, I hope to learn some knowledge that customers care about, such as bidding, contract, payment, delivery and other sales-related matters mentioned by customers through my own study and communication with relevant sales colleagues. In the communication with customers, customers will mention the knowledge of offline market. In the customer service work, I think I don't know the market situation under the product line and can't handle the customer's problems well. In next year's work, if possible, if it is related to my work, I hope to contact the corresponding product manager and give me some support in my work.
Third, pay attention to improving their online marketing ability.
First of all, we need to start with the reception of online customers. When the marketing department and backstage colleagues have no time to receive the target customers, the network department can receive the target customers and help them explain the products. In particular, network customers come to the company to see the equipment, and strive for the network department to receive the target customers independently. It is necessary to know the knowledge of the main products promoted by the network department and the basic market situation of the products, such as Q-switch, led photodynamic, co2 therapeutic instrument, semiconductor hair removal, hydrodynamic and 308 excimer therapeutic instrument. The knowledge of these products will be strengthened next year.
Fourth, avoid the obstacles of checklist information.
When receiving the inquiry from the target customer, record the customer's unit name and installation location. Among all the clients consulted this year, the company names of 993 clients were completely recorded, accounting for 68% of all clients. In next year's work, we will strive to raise this ratio to 85% to facilitate billing.
This year's work is drawing to a close, and next year's work will be carried out in an orderly way, and efforts will be made to become a professional network personnel with a better working attitude.
How to write the personnel growth plan? 2 Personal development plans of employees are made once a year, once at the beginning of the year, and discussed once every six months (or once a quarter), which may or may not match the performance appraisal. Personally, they don't match, because personal development plans are mainly used for self-development and self-monitoring, and take their own development as the starting point. But performance appraisal is used to assess and pay wages. At the same time, the two are related. Personal development planning can be used to urge members to submit good performance evaluation.
As a supervisor, help members make personal development plans and guide them to plan around team work. In addition, through planning and communication, the supervisor found that the member had more highlights and made greater contributions to the team work; At the same time, the supervisor can create the positions and conditions he needs for each member according to his personal development plan, so that everyone can work in places close to and overlapping with his own interests and specialties.
In addition, pay attention to guiding members, and work hard when the work sometimes fails to meet the planning needs, that is, work always takes precedence over personal planning; Instead of using personal planning to deny the necessity of the current job.
Personal development planning includes:
A. Short-term career goals: what kind of career status do you want to achieve in the near future, such as position, job description, industry orientation, etc. , should be as clear as possible, the clearer the better, the stronger the evaluability.
B, the expected direction of development: What are your hobbies, and what fields do you expect to develop in the near future?
C. What aspects need to be improved: In order to achieve the "near-term career goals", according to the expected development direction, what aspects need to be further improved, such as technology, project management, communication skills, document writing and so on.
D. rationalization suggestions: mainly list the development suggestions for the team and the project.
E. My current job: Write down the main contents of my current job. After reading this document, I can clearly understand what I am doing now, the degree of conformity with his expectations, and the gap (this part can be omitted as needed).
F, note: since it is a plan, it should not be too lengthy, just two pages, and the key objectives should be clear and easy to evaluate.
This plan is based on my own experience, and it has been implemented for several years, which has played a lot of guiding and supervising roles for the progress of team members.
How to write the personnel growth plan? 3 company employee personal development plan model.
As a newcomer to the company, I am full of curiosity about the strange environment. Say hello to my colleagues and introduce myself. I really want to lay a stable friendship foundation for future work and open up a harmonious humanistic environment. Luckier people can meet bosom friends and become life partners.
With this vision, I made a short-term development plan for myself.
First, understand my work and try my best to do it well.
My duties are as follows:
1, responsible for the daily update of the website; The website updates 30 articles every day; Try to bring the above keywords to every article; The article is as original as possible, pseudo original;
2. Responsible for the planning, production and maintenance of related topics of the website;
3. Responsible for the planning and promotion of website related activities; Create more than 10 original articles every month;
4. Responsible for the planning and content improvement of new channels or columns;
5. Be responsible for the planning and construction of columns according to the general direction of website development;
6. Make a development plan every month; Make a summary.
These responsibilities not only make use of my previous work experience, but also make efforts in new learning directions, such as planning and creation. I will study hard and try my best to manage the website well.
Second, establish friendly interpersonal relationships.
Make new friends, but don't forget old ones. On the road of life, with more friends, it is easier to walk. To be cheerful, open, optimistic and sunny, we need to know people, understand each other and have a harmonious and good interpersonal environment. This is very conducive to work. On this basis, more care, more understanding and more communication can make friends and establish friendship. In business, we can help each other at work; In private, amateur life can be better and more fulfilling.
Third, realize your wishes.
The purpose of work, the low level is for rice bowl, the high level is spiritual belief. What do you live on without a job? Without financial resources, you will have no food, no clothes, no money to treat you when you are sick, no food when you are hungry, and you can't support yourself at all! Not to mention the filial piety to parents and relatives. Only when you work can you talk about independence, self-reliance and autonomy. But you can't just work for money. The facilities in high-rise buildings are your spiritual food.
I need a stable, stable job and a stable life. I hate having too much free time, which will gradually kill people's fighting spirit and become depressed. Work is a good medicine, which can not only enrich your life, but also give you the opportunity to exercise, meet people, get in touch with things, see the world and learn more. I believe, but anyone with a little ambition wants to do well, even if it is the only thing.
No matter any purpose, any attempt, any motive, no matter whether the ambition is long or short, big or small, it is commendable, encouraging and developing. I want to be a professional editor, with rich editing experience, familiar with the workflow and work content of online editing, and able to master the development direction of the website. Just to master more experience, constantly enrich themselves, constantly add up, constantly pursue, and move towards responsible editors and chief editors.
Fourth, the arrangement of spare time.
Does your spare time have nothing to do with work? No! Spare time is the charging time for work. When the fist retracts, it can fight back more forcefully. I have a good rest in my spare time, which not only relaxes my body and mind, buffers my pressure, but also makes me feel happy. Effectively use your biological clock, balance play and work, and combine work and rest. I always think that you should devote yourself to everything and think about what you are doing. I don't want to have fun at work, but try to relax and enjoy the fun during rest.
In short, this month's work plan is a one-month probation period. I hope that I can plan a more specific work plan and development direction after I become a full member. Please witness and cheer for yourself!