Just yesterday, Taobao made another verbal threat. A 50-year-old consumer in Zhengzhou gave a bad review and was threatened by the online store to "blood wash the whole family": it is really impossible not to kill a few.
Not even kneeling?
Taobao seller
Why are you so good? !
On April 25th, Li Haifeng (a pseudonym), a Zhengzhou consumer, reported to China Consumer News that he bought several packages of dried fruits in a shop named "Zuo Xiansheng Xinjiang Specialty" on Taobao, and found that there were weight shortages and defects. After several negotiations, the other party became more and more angry, threatening him to "buy a plane ticket immediately and wash your whole family."
After that, the seller sent Li Haifeng a screenshot of the ticket purchase order, and even sent a message, threatening him constantly. It was useless to kneel down.
After that, the other party sent Li Haifeng a screenshot of the ticket purchase order and sent a message, threatening him constantly, and it was useless to kneel down. Li Haifeng chose to call the police in Aksu, where the enterprise is located.
Give a bad review and be threatened with "blood washing the whole family"
What the hell is going on? On the morning of April 25th, 50-year-old Li Haifeng told reporters about this process. On April 15, Li Haifeng bought two dried fruits, such as almonds and raisins, in a shop named "Mr. Zuo's Xinjiang Specialty" on Taobao. After receiving the goods, he found that several products were "short of two pounds" to varying degrees, and there were some defective products.
Li Haifeng said that he contacted the merchants and raised his own questions. I didn't expect the other party to have a bad attitude and start threatening. According to the Taobao chat records provided by Li Haifeng, at first, both sides were restrained. Li Haifeng questioned the quality of the goods. Unexpectedly, the merchant sent a threatening "situation": "A student received my blueberry the day before yesterday and said it was fake. I explained to her that she didn't listen and gave three bad reviews together. Then I bought the same model from three other stores and sent it to the political and educational office of their school. "
Li Haifeng, who felt threatened, expressed his dissatisfaction. "I think in this case, I have to give bad reviews to the merchants." Li Haifeng said.
After Li Haifeng put forward all the bad reviews, the merchant said, "You have a bad review here, and I will (buy) the ticket right away." Then came the abuse of "things that want to die", "being polite to you and treating yourself like a human being" and "hurry up, idiot" Another scene that Li Haifeng didn't expect appeared: the merchant urged Li Haifeng to give a bad review in the chat, and then said "blood wash your home"
The merchant also left a sentence in the chat: it's really bad for a buyer like you not to kill a few.
The threat of merchants buying air tickets is escalating.
Because of the bad reviews, the merchants threatened to "blood wash the whole family". Angry Li Haifeng still gave the business a bad review. Only 2 minutes later, the other party sent a screenshot of the air ticket order of "Aksu-Zhengzhou" on the afternoon of April 29th 13, and posted personal information such as Li Haifeng's delivery address and telephone number.
As can be seen from the conversation records provided by Li Haifeng, the merchant also reminded Li Haifeng not to forget to call the police and provided his name and ID number. "Don't forget to call the police. My name is Zuo X, and my ID number is 652827 1986 xxxxxxxxx ".
On the morning of April 24th 10: 33, Li Haifeng received two short messages "I hope you don't pee your pants. You can't delete bad reviews, and you can't kneel for me. "
On the morning of April 24th 10: 37, Li Haifeng, who felt threatened, decided to report the problem to Taobao, and alerted the command center of Aksu Public Security Bureau where the store was located.
On the afternoon of April 24th 13: 56, employees of Taobao Consumer Hotline called Li Haifeng and told him that according to his feedback, they had reported to their superiors and would give him feedback according to the investigation results.
The police confirmed the existence of threats.
Li Haifeng said he was shaking now. There are old people and children at home. Now someone is knocking at the door, and I feel very scared. "I reported the problem to Taobao. They asked for screenshots. Now 24 hours have passed and there is no reply. " Li Haifeng said that after many contacts, he told the Aksu police about the "death threats" in detail several times.
At 6:5438+07:58 pm on April 24, a police officer surnamed Hou, who claimed to be Aksu police, contacted him. The reporter learned from the recording of the conversation provided by Li Haifeng that the local police had found the party concerned and confirmed that the other party really claimed to "bloodbath the whole family". At the same time, it also confirmed that Zuo did buy a plane ticket.
Li Haifeng was dissatisfied with the way the police handled it. "The police said that it was only a verbal threat, and there was no face-to-face verbal threat, so according to the regulations, it was not enough for administrative detention." Tell the reporter that the police also told him that the reason for booking a plane ticket five days later is to leave room.
The reporter also learned from the recording of the conversation between the two sides that the police officer said that the call was only a preliminary notification, and he would consult the relevant rule of law departments on how to characterize it and further handle it according to the investigation results.
On the afternoon of April 25th 17: 20, Li Haifeng told reporters that Aksu police contacted him twice in the afternoon for communication.
On April 25th, 17: 3 1, the reporter called Taobao's customer service hotline. After inquiry, the staff confirmed to the reporter: "According to the record of the complaint work order, it shows that the merchant insulted and harassed the buyer and threatened to kill him."
Latest status
On the afternoon of April 26th 17, Weibo @ Aksu, the official information office of Aksu region, Xinjiang, issued a briefing:
On April 25th, Li Haifeng, a consumer in Zhengzhou, Henan Province, had a conflict with the merchant because of online shopping. Akesu Market Supervision Bureau and Akesu E-Commerce Association conducted a timely investigation on the relevant situation. It coordinated the closure of Taobao's online stores and closed down physical stores opened in Hong Kong. The local public security organs have been involved in the investigation and will deal with it according to law.
Thank you for your concern about this incident and Aksu.
Aksu market supervision management bureau
2065438+April 26, 2008
I'm really worried about the buyer. I hope there are laws and regulations to restrain the seller's behavior and don't let such things form a climate.
Source: Yangzi Evening News