I lost my mobile phone card and forgot my service password. Can I reissue it in a different place?

You can reissue it.

According to the information you provided, Unicom real-name users can apply for replacement cards in their own business halls in different places. The specific rules are as follows:

1, individual user

I (cannot act as an agent) can go to the local area with the original valid certificate and service password of the second-generation resident ID card and pass the system verification. The relevant fees and regulations for card replacement shall be implemented in accordance with the business regulations of the card replacement place.

2. Company users: provide the original valid certificate of the company, the letter of introduction of the company, the ID card of the agent or other valid identification documents.

The card replacement business in different places must be handled with the second-generation ID card reader in its own business hall. Only registered users in real-name registration system who access the network through resident ID cards can apply for card replacement in different places, and they must read the card information through the second-generation ID card reader and make a card replacement after passing the system verification.

Users must sign a commitment statement when handling the card replacement business in different places, including but not limited to: the user promises that the card replacement number is his own number; The user promises to provide his identity card for replacement; The user promises to be willing to bear all legal responsibilities that may be caused by impersonating others to handle this supplementary service.

Extended data

Replacement process of mobile phone cards in different places

Registered users in real-name registration system

Step 1: Prepare relevant documents.

First of all, hold your own valid certificate, prepare your ID card at ordinary times, and then remember your mobile phone number.

Step 2: Go to the business hall.

Choose the business hall closest to you. Generally, the business hall will be open until 8: 00 pm, and there may be some at 10 pm, but if it is too late, it is recommended to go again the next day.

Step 3: Verify the identity information.

Give your ID card to the salesperson, and the salesperson will verify whether you are the owner of the number. If the information is correct, you can proceed to the next step.

Step 4: reissue the card.

After verifying the information and determining that the mobile phone card is lost, you can apply for a replacement card. The process of card replacement can be completed in a few minutes, but the information on the previous sim card cannot be copied, so the address book in the SIM card cannot be replaced.

Non-real name registration system users

Users without real-name authentication can provide 6-digit customer service password, and at least 10 calling number in the last 90 days. (In order to prevent others from taking risks, strict authentication procedures are needed), and you can also apply for a replacement card at the mobile business hall where the mobile phone belongs.

References:

China Mobile official website-Kwaqu Buka