12328 is the national unified special service number for transportation service supervision telephone. Its main functions include:
1. Business consultation: understanding, inquiring and consulting related business consultation such as road passenger transport, cargo and dangerous goods transportation.
2. Solicitation of opinions: Put forward opinions, suggestions and favorable comments to road transport industry management departments, transport enterprises and service agencies.
3. Reporting and handling: reporting, complaining, inquiring and tracking the acts of road transport operators and employees that violate the management of the transportation industry.
4. Complaint handling: Complain, inquire and track the service quality and service attitude of road transport industry management departments, transport enterprises and service agencies.
5. Emergency help: In case of emergency, you can call 12328 for help.
The above information is for reference only. If you have any other questions, please consult the relevant departments.