After dialing the telephone service, relevant functions will be prompted. If it is a hot social issue, it can be changed to one, if it is a social security consultation issue, if it is a fax, it will be changed to three, if it is a recorded message, it will be changed to four, and if it is a manual service, it will be changed to zero. In other words, after calling the social security customer service hotline, you can directly turn to 0 to enter the manual service. During rush hours, there may be temporary waiting. Don't hang up at this time. Wait a moment, there will be a special customer service staff to answer your questions.