Tax Hotline 12366 Manual Service Hours

12366 hotline service hours were changed from 8:30- 12:00, 14:30- 17:30 to 8:30- 12:00,1.

So what's the difference?

What new experience can you bring to everyone?

The service function is more abundant.

The new system integrates six functions of tax consultation, tax law publicity, tax service, complaint acceptance, demand management and taxpayer satisfaction survey, and is upgraded from the original "audio tax service" to a "six-energy" comprehensive tax service platform that can ask, check, see, listen, make an appointment and do.

"Personalized service" is more perfect

The new system upgraded the automatic voice response service on the original basis. Taxpayers can call and listen to seven kinds of automatic voice services such as the latest notice, tax guide and information inquiry according to the voice navigation menu, and enjoy the 24-hour uninterrupted service experience.