1, face-to-face communication
Face-to-face communication is the most common communication method, which is used to arrange reporting work between superiors and subordinates and to communicate and coordinate problems between colleagues.
2. Telephone
Audio communication between superiors and subordinates and colleagues by telephone.
Step 3 order
The assignment of work and tasks by superior leaders of enterprises to subordinate employees can be called "orders", which can be divided into oral orders and written orders. Some enterprises have created the "General Manager's Task Notice", which is a good written order. In fact, it has the nature of a document.
4. Documentation
The relevant documents issued by the company are typical downward communication. For documents that are closely related to employees' interests or require employees to abide by them, employees must be fully communicated. The company's documents will generally be distributed to all departments, and all departments must carefully organize learning, evaluate the learning effect, and ensure the communication and implementation of the documents.
5. Meeting
Meetings can be divided into board meetings, managers' meetings, departmental meetings and staff meetings. According to the meeting cycle, it can be divided into daily meeting, weekly meeting and monthly meeting. , as well as various special meetings, such as financial meetings, commendation meetings, safety meetings, etc. No matter what kind of meeting, it is required to pay attention to the efficiency of the meeting, the meeting should have results, not to discuss without deciding, and then to do a good job in implementation, tracking, inspection, evaluation and feedback.
6. Business "Report"
Reports can be divided into oral reports and written reports. Similar to reports, there are communication methods such as asking for instructions from the company's superior supervisor, making comments or suggestions. Whether spoken or written, it is an upward communication. Generally, it is necessary to reply or give oral feedback, thus forming the interaction of information exchange from top to bottom.
7. Internal newspapers and periodicals
Conditional enterprises can improve the communication between enterprises and employees by running internal newspapers and periodicals. For example, newspapers and periodicals of Gu Jing Group, such as Gu Jing Daily, Group Briefing and Market Trends, play a good role in communication.
8. Broadcasting
This medium is used in many large and medium-sized enterprises.
9. Publicity column
This kind of media is suitable for large, medium and small enterprises. The publicity column can be large or small, and the content can be long or short, which is convenient and fast.
10, hold various activities.
Enterprises can effectively promote the communication between the company and employees and colleagues by holding speech contests, games, parties, banquets, special training and other activities.
1 1, suggestion box
The suggestion box is a good way of upward communication. Employees can communicate with enterprises and leaders in this way if they have any opinions and suggestions on the company. As an enterprise, we should attach great importance to this and feedback the opinions or suggestions of employees in time.
12, internal LAN
With the development of network technology, many enterprises have set up their own internal LAN, set up information reading rights according to different positions, and set up columns such as "staff forum" and "learning garden". Through a media, employees interact with the company, and the effect is incomparable to ordinary media.
The above communication is basically oral communication. In fact, we should also pay attention to nonverbal communication. For example, in face-to-face communication, the clothes, manners and related etiquette of both parties are also very important, which will directly affect the communication effect. Employees' feelings about the office environment and office atmosphere are actually a kind of communication. Paying attention to silent communication sometimes has the effect that "silence here is better than sound".
Encyclopedia of communication:
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