Kearney started with operation and manufacturing consulting, and expanded the scope of services to meet the needs of the ever-changing business world, technical environment and global market. Kearney focuses on CEO's general concerns, such as leadership, globalization, enterprise transformation and product strategy, especially how to deal with the challenges brought by economic difficulties. Kearney has the leading ability to combine high-value management consulting, extensive capabilities and solutions that can bring tangible results.
Kearney's commitment to customers is: we bring tangible results. Our senior staff take an active part in every business. We do this in an environment that encourages working partnerships. Based on strategic thinking and the commitment to cooperate with customers, we formulate and submit ideas and opinions that can have a long-term impact on customers. Kearney is famous for being able to provide customers with profound and practical suggestions and fully support their implementation. The customer's evaluation of Kearney is that by adopting excellent cooperation methods, we have become the real working partners of our customers. In addition, the investment in consulting services has brought high returns to clients' companies.
90% of Kearney's business comes from old customers. The results of customer satisfaction survey in 2005 showed that 98.4% of customers rated Kearney's performance as excellent or good.