TCL Group E-commerce Center is affiliated to TCL Group Co., Ltd. It is responsible for developing new sales channels such as online shopping, TV shopping and database marketing, and selling various products such as TV sets, mobile phones, telephones, air conditioners, refrigerators, washing machines, small household appliances and digital products under TCL Group's brands. At the same time operating more than ten well-known brands of non-TCL brand merchants; With the cooperation modes of B2C, B2B, B2B2C and other channels, it covers the mainstream channels of domestic e-commerce such as JD.COM, Zhuo Yue, Taobao and major group buying websites, and the vast majority of home shopping channels with the radio and television system as the background, with the official mall of TCL Group as the commanding height of the image.
Huizhou Kuyou Network Technology Co., Ltd. (TCL Group E-commerce Center) is a wholly-owned subsidiary of TCL Group and the operating entity of TCL Group E-commerce Center. Founded on 20 12, the company was formerly known as Huizhou Yin Ke Commercial Service Co., Ltd., operated by the Ministry of Electronic Commerce, focusing on modern information services combining communication, IT and Internet. Since its establishment, it has won the Best Customer Service Center Award in China for four consecutive years, and is a special fund supporting enterprise for modern information service industry in Guangdong Province.
In order to rapidly expand the e-commerce business, TCL Group's e-commerce center opened a national unified ordering hotline, and established an experienced telemarketing customer service team and an e-commerce operation management team. Relying on TCL's strong brand, high-quality products, perfect logistics distribution system and perfect service network for business development and operation. TCL Group has product transit warehouses in cities above prefecture level in China, and supports the national logistics distribution of TCL products by using advanced order system and logistics distribution system. TCL Group has direct service outlets covering the whole country, and engineers will provide on-site service 24 hours a day (in central cities) or by appointment (in remote areas).
By the end of 20 10, the sales volume of TCL group e-commerce center, which was established less than one year ago, was close to 1 100 million yuan. The annual sales of 201/kloc-0 exceeded 540 million yuan, and the related incremental output was 420 million yuan. Taking advantage of the trend, the company's sales target in 20 12 is 2 billion yuan.
Since its establishment more than two years ago, the company has won numerous awards, including: Shenzhen Radio, Film and Television Group Yihe Shopping Channel 20 10 annual sincere cooperation award, 24 star-rated partners, Taobao Mall 201/kloc-0 annual strategic cooperation award, ishare 201/annual growth golden orange award, and JD.COM Mall.
TCL Group's e-commerce positioning is to become a leading professional electrical appliance operator in the field of e-commerce in China within 3-5 years, build a professional and powerful IT system and the core competitiveness of professional product operation, achieve sales exceeding 5 billion yuan, become an effective force of TCL Group in the field of emerging consumption channels, and become a leading enterprise in the field of e-commerce in Guangdong Province and even the whole country!