In today's society, more and more people contact and use the letter of commitment. The letter of commitment is only a statement and compulsory approval of one party, and its legal effect is different from that of a contract. There are many precautions in the commitment letter. Are you sure you can write? The following is my collection of 202 1 unit service commitment letter (generally 6 copies), for reference only, I hope it will help you.
Commitment letter of unit service 1 Dear Owner:
Hello!
For the supervision of your company's construction this time, our company will solemnly promise to follow the requirements of the Code for Construction Engineering Supervision:
A, supervision work objectives
1. The quality control objective of this project: the quality of each sub-project conforms to the design drawings, and the quality of the project reaches the current national qualification grade specifications and standards.
2. Project schedule control objective: the construction period meets the contract requirements and is controlled within the planned construction period.
3. Investment control objective: meet the requirements of the owner and strive to control the total investment of the project within the planned investment scope.
4. Control objective of safe and civilized construction of this project: during the construction of this project, do a good job in safety construction protection inspection measures, eliminate hidden dangers of safety accidents, and strive to avoid safety accidents during the construction; At the same time, do a good job of inspection and supervision of civilized construction, and strive for a civilized construction site.
Second, the management measures for their own personnel
1, in line with the principle of attaching importance to the lifelong responsibility system for the construction quality of this project.
Our unit will send a capable project director to lead the personnel of the project supervision team. With good professional ethics, superb professional technical knowledge and service tenet, and with the service concept of abiding by the law, honesty, justice and science, we will wholeheartedly serve the owner, the constructor and all parties involved in the project construction, strive to achieve the overall goal of the owner's project construction, maximize customer value and ensure the high-quality, fast, safe and low-cost completion of the project. Re-establish the management style of the company, build a project and a monument to realize the social benefits of the owner's technical capital construction.
2. Our project supervisors are required to have a comprehensive sense of service.
Supervision is technical service, and service is doing things for others. Service is what the owner is anxious about, and what the owner thinks: be responsive and tireless in the face of customer requirements. Therefore, good service is the most fundamental goal of supervision work. Our aim is: "to maximize customer value with scientific and fair quality service." Our wish is to let the owners worry, save trouble and save money.
3. Our project supervisor needs to be good at communication.
Good service is to find out what the owners really need. The contract text can only express part of the service requirements, and more service contents and specific work can only be further clarified through communication in the process. Therefore, mastering communication skills is a very important skill. We demand that communication should respect each other, have a foundation, be patient and be calm. Therefore, we advocate: to realize the effectiveness of science with respect for people.
4. Our project supervisors are required to have a sense of responsibility.
In construction engineering, most of the work will not have complicated technical problems, which requires the on-the-job personnel to adhere to and implement these common technical problems, which requires a rigorous and responsible working attitude. The responsibility is to be in place (standing by and supervising in place), to be conscientious and to perform their duties seriously.
Commitment:
Date:
In order to create a famous brand, improve the visibility of the enterprise and establish the corporate image, the unit service commitment letter 2 solemnly promises to you in the spirit of "all pursuit of high quality and customer satisfaction" and the principle of "the most favorable price, the most thoughtful service and the most reliable product quality":
A, product quality commitment:
1. There are quality records and test data for the manufacturing and testing of products.
2. For the performance test of the product, we sincerely invite users to personally check the whole process and performance of the product, and then package and deliver it after confirmation.
Second, the product price commitment:
1. In order to ensure the high reliability and advancement of products, the materials used in the system are all domestic or international high-quality brand-name products.
2. Under the same competitive conditions, our company will sincerely provide you with the most favorable price without reducing the technical performance of the products or changing the parts of the products.
Third, the delivery date commitment:
1. Product delivery date: construction can be started immediately after winning the bid and signing the contract, as far as possible according to the user's requirements. If there are special requirements that need to be completed in advance, our company can organize the production and installation to meet the needs of users.
2. When the product is delivered, our company provides the following documents to users:
① Technical maintenance manual
② Installation
③ Description of purchased parts and manufacturers
(4) Provide a list of wearing parts and spare parts, and attach a certain number of spare parts.
Four, after-sales service commitment:
Service tenet: fast, decisive, accurate, thoughtful and thorough.
2. Service tenet: service quality wins users' satisfaction.
3. Efficiency: Our company insists on regular monthly return visits, inspection and maintenance for all products provided within the validity period of this tender, so as to prolong the service life of the machine. During the warranty period, if the product fails, our company will arrive at the maintenance site within 2 hours after receiving the user's repair information.
3. Service principle: the product warranty period is 12 months. During the warranty period, the supplier will repair and replace the parts damaged due to quality for free. For the parts damaged outside the warranty period, only the cost of the parts provided will be charged. For the equipment damaged by the buyer's human factors, the parts repaired or provided by the supplier shall be calculated at the cost price.
Commitment:
Date:
Commitment Letter of Unit Service 3 Dear X Municipal Government:
Hello!
The enterprise solemnly promises:
1. I will participate in the bidding of (specific project name) based on the principles of openness, fairness, impartiality and good faith;
2. All the information provided in this bid is true, valid and legal;
Third, do not collude with other bidders in bidding quotation, do not crowd out fair competition of other bidders, and do not harm the legitimate rights and interests of purchasers or other bidders;
Four, do not collude with the purchaser or centralized procurement agencies to bid, and do not harm the national interests, social interests or the legitimate rights and interests of others;
Five, not to the purchaser or members of the bid evaluation committee bid;
Six, shall not bid in the name of others or resort to deceit in other ways to win the bid;
Seven, do not disturb the municipal government bidding and purchasing market order;
Eight, after the bid opening, do not make false and malicious complaints;
Nine, after winning the bid, the project specified in the tender documents shall not be subcontracted or subcontracted to others.
If the company violates this commitment, it is willing to bear legal responsibilities, including: it is willing to accept the punishment made by the relevant administrative departments, and it is willing to accept the market access and clearing treatment such as confiscation of bid bond or performance bond, restriction of transactions, and suspension of transactions made by the bidding and procurement supervision center of X municipal government and the bidding and procurement center of X city.
Commitment:
Date:
Unit service commitment letter 4 Dear users:
Hello!
Xx Company has always adhered to the pragmatic quality policy of "creating first-class products, seeking satisfactory service, promoting development through innovation, and creating brands with integrity", and won the trust and support of users with excellent products and good services.
If our company is lucky enough to win the bid, all employees of our company will strictly supervise according to the management standards of ISO900 1 international quality system with great enthusiasm and high sense of responsibility. To this end, we make the following technical service guarantee commitments:
1, technical quality assurance.
According to the requirements of the demander, we send experienced technicians to train installation and operation personnel for free. Arrive at the site on time for technical guidance, and provide technical data and drawings to users in time according to the contract requirements, and guide the buyer to install and debug according to the technical school data and drawings provided by us. In the installation process, if quality problems are found, we will solve them in time, provide spare parts, and do a good job in sales and service.
Strictly implement the technical contract signed by both parties. If there are any changes, the written approval of the buyer must be obtained. Our company adheres to the tenet of serving users, being responsible for users and satisfying users, ensuring that the processing technology of the products supplied is perfect and the detection means are complete, ensuring that the technical performance of the ex-factory products meets the relevant national standards and the buyer's requirements, ensuring that the production technology level of the products supplied reaches the most advanced manufacturing and assembly practice in China, and the products supplied are brand-new independent products.
2. Sales service guarantee.
We will provide users with excellent pre-sale consultation, set up xx special telephone, and provide 24-hour service, such as providing relevant technical information, being a good consultant for users, strengthening various pre-sale, mid-sale negotiation activities and after-sales service, and implementing the whole-process service in the whole process of product manufacturing, installation, debugging and maintenance. 1 hour responds to any problems in product installation or operation.
3. Quality assurance of raw materials is needed.
As for the raw materials needed for the products, we will select those suppliers with good quality and good reputation that meet the national or other stricter technical standards, and carry out necessary tests on all raw materials in strict accordance with the requirements of ISO 9001-2008-2008 quality management system to ensure that unqualified raw materials are not put into production.
4. Delivery guarantee.
Our company has advanced production and testing equipment and efficient professional and technical personnel, which can guarantee the delivery in strict accordance with the order and time stipulated in the contract, prepare the supply according to the contract, and deliver the goods to the designated place by the user according to the transportation mode you require.
5. Other matters.
If our company wins the bid, after the contract is signed, our company will appoint a project manager in charge of this project, who will be responsible for coordinating our company's work in this project, such as design drawings, project progress, equipment manufacturing, packaging and transportation, on-site installation, debugging and acceptance.
The supply and demand sides can hold engineering liaison and coordination meetings or other forms to solve the problems in design and manufacturing according to the needs of the project, and the supplier's design drawings can only be produced after being confirmed by the buyer.
The buyer can enter the factory for supervision at any time, and we will provide convenience for the supervision personnel. Before the materials are tested in the factory, we can notify the buyer in writing 2 days or more in advance, and the buyer will reply whether the supplier will send someone to participate within 3 days after receiving the notice. We help the buyer solve any problems in the operation of the equipment free of charge.
We will abide by the above commitments.
Commitment:
Date:
Unit Service Commitment Letter 5 Dear xx Unit:
Hello!
If we can win the bid in this competitive negotiation, we make the following commitments:
I. Coordinated management measures
After winning the bid, our company will fully cooperate with relevant departments of your company in planning management, technical quality management, material management, fund allocation and safety construction management to complete the project on time and with good quality. The main measures are as follows:
(1) Select our excellent project manager and skilled technical team to carry out the construction in strict accordance with the schedule.
(2) The project engineering department is responsible for submitting the overall time limit for a project, actively coordinating the arrival time of 3M Company and other major materials, and carrying out acceptance and warehousing, and dividing the reasonable placement areas according to types. Reasonable distribution to the construction team, arrange construction water, electricity and materials piled up for safekeeping.
(3) Specific to the daily construction progress plan, labor plan and material mobilization plan, report to your company for sample formulation.
(4) Hold a regular project meeting every 3-5 days, which shall be presided over by the supervisor and attended by your unit coordinator and project manager department. Through the project regular meeting system, improve the relationship between construction, supervision and your company, coordinate various problems in the construction process, and ensure the smooth progress of the project.
(5) When the project meeting is held, the project leader will submit a weekly work report and a work plan for next week to your company. In the report, the progress of the project will be described in detail, and the detailed plan of progress, materials, labor, equipment and funds will be detailed in the plan.
(6) Keep a construction diary carefully, and record the number of workers, machinery, materials transported to the site and the weather conditions every day for the owner to refer to at any time.
(7) Pay full attention to the owner's instructions, and the site management personnel shall record the owner's instructions in writing at any time and carry them out.
Second, quality and safety.
Consciously accept the supervision and inspection of the owner, supervision unit and relevant management departments on the construction quality and safety of construction projects, and promptly correct the problems raised in the inspection. Make the following commitments in terms of quality (including warranty) and safety:
(1) Obtain the qualification certificate of corresponding level according to law, and undertake the project within the scope permitted by its qualification level. Shall not subcontract or illegally subcontract the project.
(2) Establish a quality responsibility system and be responsible for the construction quality of building projects.
(3) Carry out the construction according to the engineering design drawings and construction technical standards, and do not modify the engineering design or cut corners. In the process of construction, if mistakes are found in design documents and drawings, comments and suggestions shall be put forward in time.
(4) Establish and improve the engineering quality inspection system, strictly manage the process, and check and record the quality of concealed works.
(5) Establish and improve the education and training system, and strengthen the education and training for employees; Personnel who have not received education and training or failed the examination shall not work at their posts.
(six) to fulfill the obligation of quality warranty of construction projects according to law.
(7) The principal is fully responsible for the safety production of the unit according to law. Establish and improve the safety production responsibility system and safety production education and training system, formulate safety production rules and regulations and operating procedures, ensure the investment of funds needed for the safety production conditions of the unit, conduct regular and special safety inspections on the construction projects undertaken, and make safety inspection records.
(8) The person in charge of the project shall be a person with corresponding professional qualifications, who shall be responsible for the safe construction of the construction project, implement the safe production responsibility system, safe production rules and regulations and operating procedures, ensure the effective use of safe production expenses, organize the formulation of safe construction measures according to the characteristics of the project, eliminate the hidden dangers of safety accidents, and report the safety accidents in time and truthfully.
(9) Establish a safety production management organization and equip full-time safety production management personnel. Full-time safety production management personnel are responsible for on-site supervision and inspection of safety production. Timely report the hidden dangers of safety accidents to the project leader and the safety production management organization; Those who command or operate in violation of regulations should be stopped immediately.
(10) According to the changes of different construction stages, surrounding environment, seasons and climate, corresponding safety construction measures should be taken at the construction site. If the construction site temporarily stops construction, do a good job in site protection. Separate the office, living area and working area of the construction site and keep a safe distance; The site selection of office and living quarters meets the safety requirements. Workers' meals, drinking water, rest places, etc. Meet health standards. Staff quarters shall not be set up in uncompleted residential flats.
(1 1) Establish the responsibility system for fire control safety on the construction site, determine the person responsible for fire control safety, formulate various fire control safety management systems and operating procedures such as fire, electricity, inflammable and explosive articles, set up fire exits, fire water sources, equip with fire control facilities and fire extinguishing equipment, and set up obvious signs at the entrance to the construction site.
(12) Operators shall abide by the mandatory standards, rules and regulations and operating procedures for safe construction, and use safety protection appliances and mechanical equipment correctly.
(13) Purchase and lease safety protection appliances, machinery and equipment, construction tools and accessories with production (manufacturing) licenses and product certificates, and conduct inspection before entering the construction site.
(14) Conduct safety education and training for managers and operators at least once a year, and record the education and training in personal work files. Take out accidental injury insurance for personnel engaged in dangerous operations on the construction site.
Commitment:
Date:
Unit service commitment letter 6 Dear xx Co., Ltd.:
Hello!
According to your invitation to bid for the xx project with the tender number of xx, we make the following bidding service commitments for this project:
1, quality assurance:
Our company guarantees that the products in this bid are all in the original packaging of the manufacturer, which meets the requirements of 3C certification standards of the National Quality Certification Center, and provides product technical data.
2, supply installation time and technical training:
If our company wins the bid, we will sign a purchase contract with the user within two working days after receiving the bid-winning notice, and provide the goods and install them to the user within three working days. Moreover, all products provided are responsible for free delivery, installation and debugging until the equipment runs normally. At the same time, our company is also responsible for training users in equipment operation and simple maintenance, and signing after-sales service agreements with customers to protect their interests.
3. Warranty period:
Our company provides a three-year door-to-door warranty for all products and accessories provided within the validity period of this tender, provides door-to-door service that users do not send for repair, and provides lifelong technical service support and maintenance. Consumables in the process of equipment use are supplied at the most favorable price in the market, and no on-site service fee is charged.
4. Response time:
Our company insists on regular monthly return visits, inspection and maintenance for all products provided within the validity period of this bid, so as to prolong the service life of the machine. During the warranty period, if the product fails, our company will arrive at the maintenance site within 2 hours after receiving the repair information from users, and the users outside the city will arrive at the maintenance site within 4 hours and repair within 8 hours.
If it cannot be repaired within 12 hours under special circumstances, our company will provide spare equipment for customers to use free of charge. During the warranty period, if the equipment cannot be used normally due to repeated troubleshooting, our company will replace the new equipment free of charge. After the expiration of the warranty period, if the product fails, our company can send technicians for free on-site service. If the accessories need to be replaced, the accessories will be supplied at the best price in the market.
5. Service working hours:
For all products provided within the validity period of this tender, our company insists on 24 hours a day, 7 days a week.
6. Our company guarantees that all the consumables provided are original and genuine, and will never provide substitute brand consumables or fake and shoddy consumables to ensure the good operation of the equipment.
Commitment:
Date:
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