First-visit reception is the first meeting between psychological counselors and visitors, which plays an important role in psychological counseling.
First-visit reception workflow
(1) Make preparations before psychological consultation.
1) Reasonable allocation of psychological counseling places
2) Show the demeanor that psychological counselors should have.
3) Keep a normal social distance and a normal consultation posture when talking with the help-seekers.
4) Pay attention to the use of verbal and nonverbal communication skills.
2, into the class talks work procedures
1) Determine the objectives, contents and scope of the talks.
2) Determine the way to ask questions: The psychological counselor determines the questioner according to the purpose of the meeting and the content of the information he wants to collect.
Type.
3) Listen
How to control the direction of conversation?
1) explanation
2) Interrupt: Take a break in the conversation.
3) emotional reflex, consciously stimulate the patient, try not to meet for the first time.
4) Guidance
Types of dialogue methods
(1) Admission talk (2) Discriminatory talk (3) Therapeutic talk (4) Consultation talk.
(5) Crisis talks: when the parties have an accident; Raped, suicidal, suddenly traumatized. 33. Correct use of psychological testing procedures.
First of all, explain the significance of choosing diagnostic scale to help seekers and get their consent.
Second, according to the nature of the psychological problems of the help seekers, choose the appropriate psychological test items.
Third, if the measurement results are inconsistent with the conclusions drawn from clinical observation and interview methods, don't trust either side, be sure to interview again and then evaluate.
4. Collect information during the talks
1) personal growth and development problems (setbacks or bad behavior, etc. );
2) Real living conditions;
3) marital status;
4) Problems in interpersonal relationships;
5) Subjective feelings (subjective symptoms) of the body;
6) Emotional experience and attitude towards life;
7) Others.
5. First visit
Key points leading to psychological problems
(1) This factor is the cause of most clinical manifestations, or it is internally related to most clinical manifestations.
(2) This factor persists in individual development and changes its form with the change of living environment, but no matter how the form changes, its nature remains unchanged.
Determine whether the problem of the helper belongs to the category of psychological counseling.
(1) Master three principles for judging normal and abnormal psychological activities.
(2) Qualitative analysis of some specific behaviors with typical significance.
(3) Judging from the patient's "seeking medical treatment", it is neurosis or severe psychosis.
(4) Analyze from the degree of "self-knowledge" of the "symptoms" of the parties.
(5) Dealing with problems that do not belong to the scope of psychological counseling.
What are the reasons for the above problems?
(1) Biological reasons:
⑵ Social reasons: ① Negative life events; ② strict family education; ③ There are defects in the social support system.
⑶ Psychological reasons: ① wrong cognitive concept; Obvious sensory disturbance. ② Persistent negative emotional memory, such as. ③ Negative emotions, such as depression and anxiety. 4 Pursuing perfection. Such as introversion.