1. First, report the case to the local public security organ at the first time and ask the public security department to file a case for investigation;
2. Subsequently, you will provide the certificate issued by the public security organ, the host number information or order-related information of your computer and your personal effective contact information through Dell's after-sales department;
We will do our best to assist the public security organs and inform Dell's service agencies. If your computer is undergoing maintenance, online repair or technical consultation at any Dell service station during this period, we will try our best to verify the situation and try to contact you.
Dell's after-sales hotline is as follows:
Fixed telephone: 8008582969
Mobile phone: 40088686 10