10085 was established on September 20 14. At present, in order to support the development of China Mobile's 4G, it is providing integrated services of 4G USIM cards, packages and terminal sales, and has many partners such as Apple, ZTE, Coolpad and Meizu.
10085 is the outbound call of China Mobile, which basically refers to selling mobile phones, participating in activity questionnaires, and reminding you to give change when the information of preferential activities arrives.
Extended data
10085 and 10086 are the official telephones of China Mobile, but their services are different. Compared with the sales function of 10085, the business of 10086 is to accept business complaints, consultation and handling.
Customer service hotline 10086 provides you with professional services such as business consultation, business acceptance, complaints and suggestions on mobile communication 24 hours a day through manual, automatic voice, short message, fax and email.
10086 Telephone Service Hall is a traditional voice customer service platform, which provides customers with free service 24 hours a day. Customers can dial 10086 self-service voice system to get services such as business consultation, latest preferential information, telephone bill inquiry, business handling and Monternet inquiry.
In addition, the telephone service hall 10086 provides manual services for customers. Customers can consult China Mobile's basic policies, business knowledge, new services, billing and other issues, reflect the improvement of mobile network communication and service quality, and put forward opinions or suggestions on the services and services of China Mobile Communications Group.
Baidu Encyclopedia-10085
Baidu Encyclopedia-10086