How to standardize and improve the management level of engineering projects has become an important topic in the construction of modern enterprise management system. Based on the practice of the "School-to-School Communication" project, this paper briefly discusses the management methods and ways in the process of project implementation. In order to speed up the popularization of information technology education in primary and secondary schools, the Ministry of Education launched the "school-to-school communication" project in 2000. After fierce bidding competition, Sichuang Company, with its strong financial strength and rich experience in system integration, became one of the two largest system integrators in the second phase of Anhui "School-to-School Communication" project, with a total contract value of more than 40 million yuan. During this period, the "school-to-school communication" project was characterized by "tight time, large amount of tasks and scattered construction sites. The construction of online classrooms in 7 cities 176 schools in the province must be completed with high quality within 50 days. " This is undoubtedly a severe challenge to the engineering management and control ability of the system integration department of Sichuang Company. Methods and ways to implement project management through "school-to-school communication" Project management is an activity using various resources (people, materials, machines, capital, information, technology, city, etc.). ) to the project to achieve the expected goals of the project (time, cost, quality and reputation). It has become the knowledge of modern enterprises to rebuild enterprise organizational structure with project management and operation as the core and improve the practical ability of enterprise management and operation projects. According to the characteristics of the "school-to-school communication" project, the system integration department has formulated a new project management operation mode. 2. 1 project organization and management Establishing an efficient and dynamic project management department is the basic guarantee for the successful operation of the project. After signing the project contract with the Owner Education Bureau of Anhui Province, in order to ensure the realization of the construction period and quality objectives and fulfill the commitment to the owner, the System Integration Department adopted an active organizational form, strengthened the overall management of the project, and tied related enterprises together by market-oriented means to realize "benefit sharing and risk sharing". The implementation of the general contractor's responsibility should be decomposed into the work plan and implementation links of each subcontractor, and inspection and supervision should be strengthened to reduce the risk of reducing the project schedule, quality and management visibility caused by subcontracting. The specific methods are: First, according to the law of project construction, organize a lean and efficient project team to realize the flattening of the organization. That is, select employees with excellent skills and rich engineering experience as team members of the project department, clarify the responsibilities of each member of the project team, and avoid unclear responsibilities and authorization. Secondly, with the project as the main body and the contract as the link, strengthen the mutual cooperation management of each subcontractor. Establishing a strict contract network system, such as "school-to-school communication", is a * * * body in which many builders participate. It needs a strict contract system to regulate and restrain people's behavior, mobilize everyone's enthusiasm, and avoid tearing each other apart. However, it should be noted that the internationally accepted practice, that is, the contract-centered project management theory, is not completely suitable for China's national conditions. This is because the contract system in China is not completely implemented, and it is difficult to achieve 100% integrity between the general contractor and the construction party. Therefore, it is necessary for the general contractor to actively participate in the specific implementation process of the project. By sending experienced technical project department members to the site to supervise, the engineering technology and quality of each subcontracting construction unit are professionally managed and supervised, and the management and control ability of the whole project is improved. We implement the two-level management mode of project supervisor in headquarters and project supervision and tracking in cities to ensure the overall progress and coordination of the project. Practice has proved that this project organizational structure has really played the role of coordination, supervision and supervision: 1 Give full play to the company's management and technical advantages, supervise and coordinate the identified subcontractors, and achieve the general contracting goal. Require and supervise subcontractors (equipment suppliers) and subcontractors to complete the project schedule in stages according to the project contract, construction drawing design and related documents. 2. According to the needs of different stages of the project, mobilize the company's manpower and material resources to ensure the realization of various control points and milestones, provide guarantee conditions for the timely completion of the project, and fully reflect the overall strength of the company. 3. The project supervisor is stationed to solve all kinds of construction and technical problems on site in time, so that the problems can be solved at lower levels without unnecessary upgrading and asking for instructions, which greatly reduces the workload of the project headquarters and project supervisor. 2.2 Schedule management Schedule management is mainly the management of the progress of project implementation and the routine preventive measures and emergency measures taken to ensure the progress and control possible deviations. In order to ensure the smooth implementation of the project, the system integration department takes the completion delivery date determined by the provincial education department as the ultimate goal of the total construction period, and fully considers the integration of human resources, material supply and cash flow. , and break down the work week by week (WBS), formulate the overall network construction progress plan of "school-to-school communication", determine the key lines and key construction procedures that may affect the project construction, and take this as the focus of construction control to realize "school-to-school communication". In order to manage the progress of the project well, we must do the following two things well: First, do a good job in bidding, bid evaluation and signing a construction contract for the construction unit, sign a contract for the supply of materials and equipment, and make a detailed phased implementation plan at various construction stages (key nodes) such as comprehensive wiring, the entry of desks and computer equipment, and the installation of software and hardware. At the same time, the distributor of Tsinghua Tongfang, the contractor, is required to make a staged secondary network plan and regularly check the implementation of the plan every day and week. And the project intends to coordinate and control the overall progress. One of the specific ways to plan the progress is to hold regular project meetings or irregular special meetings to let the relevant responsible persons know the progress of each link and the problems that need to be solved and coordinated. Second, we should pay special attention to various factors that may delay the construction period, such as unstable personnel and weak sense of responsibility; The channels of information feedback and problem solving are not smooth; Equipment is not in place in time; The time for finding equipment quality problems is seriously lagging behind, which affects installation, debugging and operation; Efforts should be made to avoid and solve the rework caused by irregular construction or delayed time due to insufficient preparation of some construction materials. Through the above two measures, the "school-to-school communication" project will be carried out in a rhythmic and balanced manner under artificial control, rather than let nature take its course. 2.3 process quality management process quality management refers to the implementation and improvement of customer satisfaction service and project quality assurance system. First of all, it should be clearly defined in the team system construction of the project department and the contract terms of subcontractors and constructors, so that "quality first" becomes the consensus of project stakeholders. Secondly, in order to ensure the quality, bulk materials (main materials) should be purchased in a unified way; The system integration department adopts the competition mechanism, the superior and the inferior are eliminated, and the rewards and punishments are strictly implemented in accordance with the contract and system. For example, we once punished an equipment subcontractor for exchanging goods and returning goods. Third, we must strive to achieve "three strictness" in the construction process: strictly follow the drawings, strictly follow the specifications and standards, and strictly follow the scientific procedures. Take various preventive measures, such as sending engineering supervisors to supervise the engineering technology and quality of the construction unit, eliminate common quality defects and prevent rework. 2.4 The overall goal of the team management of the project department is to ensure that the project is completed and accepted on time, improve the customer satisfaction from the provincial education department to the education bureaus and schools all over the province, and establish a good service brand of Sitron Electronics. In order to achieve this goal smoothly, it is necessary to establish a good team spirit and cultural atmosphere, promote team cooperation and reduce conflicts. To this end, we have strengthened the following two aspects: on the one hand, we have established and improved the project management system and improved the management and control capabilities. In order to ensure the smooth realization of the overall goal of the project, the project management department has established and improved a set of effective management systems, such as construction standards and acceptance specifications, material procurement system, cost management system, data management system, performance appraisal and reward and punishment system, so as to standardize and stimulate the enthusiasm and subjective initiative of the project manager and further promote the improvement of its project management level and project control ability. For example, according to (1) the progress and quality of the responsibility area; (2) Timely and comprehensive submission of progress reports; (3) the timeliness and thoroughness of finding and solving problems; (4) Whether to obey the unified coordination of the project department director and other operational assessment standards for performance appraisal. On the other hand, overseas project supervisors are responsible for "three controls (cost, time limit for a project, quality), two controls (contract, information) and one coordination (organization)", and the quality of their project supervision will directly affect the reputation of the general contractor. Establishing a perfect engineering supervision mechanism can effectively prevent man-made risks and losses caused by incentive factors such as ability and responsibility. Based on the above system, engineering supervision should regulate and restrict some important behaviors such as the purchase of building materials and the submission of work logs, which can not only prevent engineering supervision from abusing power for personal gain in the implementation process, but also enhance the on-site decision-making ability by understanding the construction plan and mastering the technical specifications. Perfect project management system and effective monitoring measures are helpful to find problems in project management in time and reduce and avoid construction risks. 2.5 Communication management Communication management is a process of blending technology and business, and a good communication environment is an important factor for the success of the project. We should establish a good relationship with the relevant units of the project so that the project can be carried out in a coordinated atmosphere. Sichuang Company has been adhering to the concept that "customers are the center of our service". Leaders at all levels of the company attach great importance to the communication and exchange with the management departments at all levels of the Provincial Department of Education. Strengthening communication with education bureaus and schools in different parts of the province is an indispensable part of our team work, and implementing the project declaration system is one of them. The team regards regular written communication with provincial education departments, local education bureaus and schools as the main body of the project declaration system. Establish a smooth two-way information source and processing channel to avoid the phenomena of poor information communication between headquarters and project department, inability to provide information for decision-making, relatively lagging decision-making, and difficulty in timely and reasonable deployment of materials and personnel. To this end, we have taken some measures: 1. Maintain the exchange mechanism of suggestions and feedback between local project supervisors to realize information sharing; 2. Establish a contact summary table, and the local project supervisor will report the progress and other relevant information to the project supervisor by telephone or email every day. Facts have proved that strengthening regular communication with customers and establishing smooth communication channels for the team have played a great role in ensuring the smooth progress of the project and establishing the company's service image, and gained a lot of space for promoting the realization of the overall goal of the team. Some experiences in project management of "school-to-school communication" project have achieved remarkable results in terms of control objectives such as construction period and quality, and have been praised by the Provincial Department of Education as "the quality of project completion of Sichuang Company has surpassed other manufacturers to a certain extent", and at the same time, the overall contracting ability of the system integration department for large-scale projects has been objectively improved: 1. Through project activities, the speed of new projects from scheme design to project completion has become faster. 2. A corporate culture emphasizing teamwork and mutual support has taken shape, which has improved the handling and communication of problems and reduced the risk of the project. By encouraging the use of technical tools such as WBS, basic project executors have been trained. 3. Have the awareness of risk management, completely change the passive working mode when there are major changes in the previous projects, and improve the skills of risk management. Conclusion Based on the practice of "school-to-school communication" project, this paper expounds the management of the project in five aspects, such as organization, progress, quality, team and communication, and some management methods and ideas involved have certain reference significance for enterprise project management application system (PMAS).
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