The main work of Tik Tok customer service is:
1. Handle the back-office refund/return of daily stores;
2. Keep orders, reduce the company's losses and ensure customer satisfaction;
3. Respond flexibly to complaints from shopping malls;
4. Ensure that the DSR and weather vane indicators of the store are improved;
5. Communicate with customers through online chat tools, answer questions online, and guide customers to place orders.