All consultants must have the first consultation, and all the first consultations must go through the consultants before they can be assigned to doctors. The consultant receives the first consultation, and understands the basic needs of patients and their own consumption ability through the first consultation.
To check, check the patient's mouth, and make a foundation according to the patient's mouth. Then take the patient to take a film for detailed examination, such as small teeth film, panoramic film or CT. After the film comes out, further explain it to the patient to pave the way for the situation of the teeth.
Repeat customers on-site consultation
In view of the patients with postoperative dressing change adjustment and continuous treatment, we should first accurately identify the patients, give them proper names, and give them appropriate encouragement and comfort (it is best to make an appointment in advance and remind them to return to the clinic in advance).
Understand whether the patient has unpaid expenses, pay them in time, and judge whether the patient has the possibility of secondary consumption. You can accompany the patient properly during the follow-up visit, but don't cause the patient's disgust. If the patient needs to take photos, he should inform the relevant personnel in time, wait for the patient in advance, and send it out in person when the patient leaves.