Haikou xiuying port, Xinhai Port and Nantie Port have entered the peak period of Spring Festival travel rush's passengers leaving the island. In order to let you cross the sea quickly and reduce the waiting time in Hong Kong, please pay attention to the official accounts of "Qiongzhou Strait Ferry Butler" and "Railway Ferry" WeChat, purchase tickets in advance and enter Hong Kong by ticket. Vehicles without advance booking, please don't go to the port.
At about 16:20, xiuying port, Haikou Binhai Avenue, traveled from east to west, and the vehicles waiting to cross the street occupied two lanes, and the rear of the car was discharged to Gangji intersection; Binhai Avenue in Xinhai Port is east-west, and the vehicles to be crossed occupy three lanes, and the tail is discharged to the intersection of Changbin 7. Please arrange cross-sea vehicles reasonably, make an online reservation in advance and go to the port to avoid port detention.
Customer service hotlines of xiuying port and Xinhai Port: 9693666, Railway Nangang Customer Service Hotline: 3 1686888, and Citizen Hotline: 12345.
Booking introduction
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1. How to make an appointment to buy a cross-sea ticket?
(A) the way to book tickets
Pay attention to the official accounts of "Qiongzhou Strait Ferry Butler" and "Xinhaigang" WeChat, and make an online reservation to purchase tickets in advance according to the travel plan; You can also purchase tickets in advance through third-party platforms such as Ctrip, Tongcheng and Coconut City People's Movement.
(2) Information of documents required for booking tickets.
To enter the official WeChat account or related ticket purchasing platform, you need to enter a valid real-name registration system registration ID, and select the route, origin, ticket type, vehicle information (license plate number, driver's contact phone number), driver and attendant information (including children with half tickets and free tickets) before purchasing tickets.
(3) How do Hong Kong, Macao and Taiwan and foreigners book tickets?
Hong Kong, Macao and foreigners can directly choose the corresponding certificate type online and enter the certificate number or passport number to purchase tickets.
Second, other common problems.
(1) Can I enter Hong Kong to wait for the ferry without making an online reservation in advance?
No, you need to book tickets to enter Hong Kong.
(2) How early do you arrive at the port after successful ticket purchase?
You must arrive at the port 90- 180 minutes before the scheduled flight takes off, and check in 20 minutes in advance. (Tips: Consider the control time of the surrounding traffic police)
(3) After arriving at the port, do I need to pick up the ticket at the window or at the self-service machine?
No, you can go directly to the departure port to check in with your valid ID card (which must be consistent with the valid ID card provided at the time of ticket purchase) and the ticket purchase order information.
(4) If you have bought an individual ticket online in advance, but haven't bought a ticket yet, how can you go through the formalities of purchasing a ticket for a vehicle?
You need to check the purchased tickets and refund them on the online ticketing platform, and then go through the ticket purchase procedures for vehicles and car attendants again.
(5) Is there a ticket purchasing point at the port site after the full reservation ticket purchasing mode is implemented?
There is no ticket purchasing point at the port site, but there are consulting service points in the parking lot outside the port and in the port area to provide sea-related explanation and consultation services and tour guide reservations for cross-sea passenger drivers.
(6) How many days in advance can I make an appointment to buy tickets?
You can book tickets seven days in advance.