You can dial 9556 1 to enter the menu, press the voice prompt and press 8 to enter the manual service.
When using the self-service voice service, if you accidentally press the wrong key during the input process, you can press the * key to clear the input and re-enter.
If you need to inquire about accounting information, you can dial 9556 1 to enter the menu 9556 1-kloc-0/credit card -4 for bill inquiry and 95561personal finance-1 account inquiry. You can also use the reserved mobile phone to send "the last four digits of the 30 credit card number" to the SMS service number 9556 1 to inquire about the relevant credit card account information; Send "the last four digits of the account number 1 1" to the SMS service number 9556 1 to check the balance of the debit card current account.