What does Jingzhou Mayor Hotline 12345 do?

The service hotline 12345 is generally used for consulting public service information such as administrative functions, responsibilities, policies and procedures, as well as complaints, opinions and suggestions on administrative management, social management and public services. There are also non-emergency management services within the scope of administrative authority for help. Endangering people's lives and property. Report illegal acts that endanger the safety of public property and affect economic and social development. 12345 service hotline is usually used for:

1. Public service information consultation on administrative functions, responsibilities, policies and procedures;

2 complaints, opinions and suggestions on administrative management, social management and public services;

3. Non-emergency management and service for help within the scope of administrative functions and powers;

4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report;

5. Praise the efficiency and administrative effectiveness of government departments and their staff.

Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests Article 34 Disputes over consumer rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated with the operator.

(two) request the consumer association or other mediation organizations established according to law to mediate.

(three) to complain to the relevant administrative departments.

(four) according to the arbitration agreement reached with the operator, submitted to an arbitration institution for arbitration.

(5) bring a lawsuit to the people's court.