As long as the facts are clear, it is convenient for citizens to leave their real names and effective contact information. The appeal does not involve the scope of party committees, people's congresses, CPPCC, the military and judicial organs. For emergency help that does not involve the safety of life and property, the hotline 12345 is answered manually 24 hours a day and accepted in time.
12345 the citizen service hotline is like a bridge between the people and the government. It can really listen to the voices of the people, effectively solve their problems and do practical things for the people. Comprehensively standardize the handling procedures, gradually improve the timeliness of handling, and constantly improve the initiative, service and effectiveness of the work.