Taobao has a problem buying a computer and ignores it. How can I complain?

1. If the seller's customer service fails to reply after the transaction, you can click Taobao Service Center-Contact Us-and choose to contact Taobao's manual online customer service or telephone customer service for help. 2. Under normal circumstances, if the seller's shop has a large number of inquiries and the owner is too busy, he will hire a number of store customer service, but there will often be a customer service to handle the inquiries of dozens or even dozens of buyers at the same time. At this time, it is easy to cause buyers' questions, and the customer service will take a long time to give the answer. 3. I suggest that you can carefully read the description of the baby and the description of the store and complete the purchase yourself. If you still have detailed questions to consult, you can first check the customer service Want Want (whether there is a division of labor, such as consultation or after-sales) on the home page of the seller's shop, then find the customer service Want Want who turns on the light for consultation, directly input the questions to be consulted and the corresponding baby link, and wait for a reply. At the same time, you can browse other treasures or other stores while waiting.