(National Geological Archives)
Geological data service is the main carrier and service window for geological work to serve the society. This paper summarizes the main progress and existing problems of the geological data service of the National Geological Archives since the promulgation of the Regulations on Geological Data Management 10, and puts forward some countermeasures and suggestions for further strengthening the geological data service.
Keywords geological data service
Over the years, there have been many problems in geological data work, such as emphasizing storage but neglecting utilization, blocking geological data between departments, and backward service methods. The Regulations on the Management of Geological Data promulgated in 2002 (hereinafter referred to as the Regulations) established three basic systems, namely, unified exchange, open utilization and rights protection, and emphasized the importance of geological data services. Since the promulgation of "Regulations" 10, with the great attention of the party and the state to geological data work and the joint efforts of the vast number of geological data workers, the geological data service has made great progress and the service level has been significantly improved.
Taking the service work of National Geological Archives as an example, this paper comprehensively summarizes and analyzes the achievements and existing problems of geological data service, and puts forward corresponding countermeasures and suggestions for better developing geological data service in the future.
1 Main progress in the service of the National Geological Archives
Since the promulgation of the Regulations, in order to improve the service level of geological data as soon as possible, the National Geological Archives has made great progress in geological data service by actively carrying out domestic and foreign research, strengthening system construction, constantly improving service policies, enriching service methods, increasing online service of geological data, strengthening information service publicity, and actively serving key projects. And has won high praise from all walks of life. From 2009 to 20 1 1 for three consecutive years, it was rated as a "double insurance action" with remarkable results by the Ministry of Land and Resources.
1. 1 Carry out service research, and analyze and compare the gaps.
In 2003, the National Geological Archives carried out a special study on the social demand analysis of geological survey information products, and investigated the geological data service needs of domestic government departments, professionals and the public. At the same time, the social services of domestic surveying and mapping, meteorology and other departments, as well as geological survey service institutions in the United States, Canada, Australia, Britain, Japan, India and other countries were comprehensively investigated, including service content, service methods, service targets and charging standards.
In 2007, the National Geological Archives conducted a survey on users' demand and service satisfaction, and paid a return visit to users of important geological data on 20 10. Comprehensive understanding of user needs and opinions on service work. Application of tracking geological data.
Through the comparative analysis of the above surveys at home and abroad, we fully realize the problems existing in the socialized service of geological data in China and the gap between China and developed countries abroad, reflecting that the biggest problems existing in the service work are the timeliness and satisfaction of data, that is, the timely submission of geological data and the lack of new data can not meet the needs of users.
1.2 Establish service concept and innovate service mode.
With the concept of providing convenient and efficient geological data services to the society, the National Geological Archives constantly innovates its service mode.
(1) In 2006, the website of National Geological Archives with independent domain name (www.ngac.cn) was established.
Online geological data catalog retrieval and graphic retrieval services were started. By the end of 20 1 1, * * the existing 1 13504 directory data provided retrieval services, and the cumulative number of visits to the website exceeded1360,000.
By the end of 20 1 1, * * online access to geological data exceeded 14000, providing browsing and downloading services for more than 80,000 people.
A number of rich network data products were uploaded to the Internet, including 25 data products such as1:2.5 million,1:500,000 digital geological maps, geochemical atlas and national geological work level atlas. Up to 20 1 1, * * more than 70,000 people have browsed and downloaded the above products.
In recent years, the service volume of the website of the National Geological Archives has increased rapidly, and the number of visitors to the website of 201/kloc-0 has reached more than 900,000, which fully reflects the strong demand of the society for geological data network service, and also reflects the powerful advantages of convenient, fast and efficient network service.
(2) Open an online customer service system.
In 2008, the National Geological Archives opened an online customer service system to answer users' questions at any time, with an average of about 200 users per month.
(3) Opening valet inquiry and mailing service.
In 2006, the National Geological Archives opened a valet inquiry and mailing service, and many foreign borrowers contacted us by phone or email to get the required information. This service greatly facilitates foreign borrowers and saves a lot of manpower and material resources. Since the development of valet inquiry and mail service, the average number of borrowers received by telephone and mail every year is about 10000, and the service effect is remarkable.
1.3 Carry out emergency services to serve disaster relief.
In order to better cope with emergencies and provide emergency services for geological data, we have formulated the Measures for Emergency Services for Geological Data of the National Geological Archives.
Facing the earthquake relief in Wenchuan, Sichuan and Yushu, Qinghai, and the drought relief operations carried out in southwest provinces (regions), the National Geological Archives started emergency services in time, issued emergency service announcements, published directory information of relevant geological data in disaster areas on the Internet, established a green channel for emergency services, and implemented 24-hour duty service without holidays.
At the same time, the National Geological Archives took the initiative to provide on-site service to the front line of drought relief. On April 20 10, the national geological archives went to Guizhou to provide geological data services for drought relief and provide much-needed geological data for water-seeking and well-drilling teams in dry areas. The National Geological Archives was rated as an advanced collective for drought relief, water exploration and well drilling in Southwest China by the Ministry of Land and Resources.
1.4 Establish a return visit system to serve major projects.
The National Geological Archives has established a return visit system for key users, and actively put the public service window in front of the demand point. During a return visit to China Railway No.1 Survey and Design Institute Group Corporation, a key user of the "Double Protection Project", it was learned that geological data were urgently needed along the newly-built railway from Golmud to Korla, and technicians were immediately organized to integrate and develop the geological data along the newly-built railway. It only took 10 days to deliver the geological data with a data volume of 490GB to users, which won unanimous praise from users. China Ha 'aretz also reported on the topics of "China Railway No.1 Hospital came to thank the National Pavilion for its initiative in providing services" and "National Geological Archives' Double Guarantee Project". This fully reflects the important role played by the National Geological Archives in serving major national projects.
1.5 actively studied and discussed, and made a historic breakthrough in non-public information service.
The National Geological Archives actively studies the open utilization of classified geological data. In 2007, the data processing service of non-public data made a historic breakthrough. A number of non-public databases, such as1:200,000,1:250,000,1:500,000 geological map spatial database and national geochemical database, can be provided for use according to the specific latitude and longitude range proposed by units (companies and individuals) at home and abroad that cannot use confidential information, excluding geographical elements. Up to now, it has provided data services for domestic and foreign users for more than 330,000 times (converted into1∶ 200,000 standard maps).
1.6 Establish user communication mechanism and hold geological data user consultation meetings for many times.
In order to strengthen the geological data service, establish an effective communication mechanism with users and fully understand the needs of users, the National Geological Archives held the first consultation meeting for geological data service users in 2006. For the first time, government departments, domestic enterprises and institutions, universities and other units were mainly invited to have a discussion. The second user consultation meeting held in 2007 expanded the scope of users to domestic and foreign mining companies. In 2008, a seminar was held to expand the demand for domestic geological information services.
Many user consultation meetings, * * * including Li Tingdong, Academician Xiao Xuchang of Chinese Academy of Sciences, Fang experts, Ministry of Land and Resources, Ministry of Railways, Ministry of Water Resources, Ministry of Communications, Ministry of Environmental Protection, State Bureau of Surveying and Mapping, Chinese Academy of Sciences, Academy of Geological Sciences, Armed Police Gold Command, Sinopec, CNOOC, Coal, Chemical Engineering and other geological prospecting units, Minmetals Group, Geological University, Peking University, barrick Bauer Gold (China) Co., Ltd.
2. Main problems in geological data service
Since the promulgation of the "Regulations" 10, geological data workers have stepped onto the main battlefield of geological data information service from the former warehouse keeper, and the geological data service has developed greatly, but there are still some problems, mainly in the following aspects:
2. 1 The service system is not perfect and the service policy is not matched.
Today, geological data information service has become the strategic focus of geological work in various countries in the 2 1 century. The geological data service system in China is not perfect. Multi-level and multi-unit services are fragmented, lacking inter-departmental coordination, unified service windows, unified service policies and unified charging standards, which seriously affects service quality.
For example, although the Ministry of Land and Resources issued the Detailed Rules for the Management of Classified Geological Data (Document No.69 [2008] of the Ministry of Land and Resources), the approval criteria for the Certificate of Borrowing and Copying Classified Geological Data (hereinafter referred to as the Certificate) are different in the implementation of provincial geological data collection institutions. For example, there are differences between private enterprises, intermediaries and evaluation institutions, and some provinces need to submit geological exploration qualification certificates to apply for permits.
There is no uniform charging standard, and the charging standards for geological data services are quite different. For example, the charges for copying written reports range from 0.2 yuan/page to 2 yuan/page, with an average of 1 yuan/page; The cost of geological map reproduction is the lowest 30 yuan/sheet and the highest 3000 yuan/sheet. Other costs are concentrated in 200 yuan ~ 1.500 yuan.
Use of geological data: some provinces only provide paper data reproduction services, and do not provide electronic data; Many provinces stipulate that each report cannot be copied completely, and only 30% to 70% can be copied; Some provinces need corresponding exploration qualification or mining right certificate to borrow mineral data.
They are all geological data exchange institutions, but there are great differences in the implementation of geological data service policies, which often bring confusion to borrowers and seriously affect the improvement of geological data service level.
2.2 The collection service resources are insufficient, and the management of original physical data needs to be strengthened.
The National Geological Archives has conducted many surveys on users' needs and service satisfaction, and the problem of collection service resources has always been the most prominent problem reflected by users. There are few new materials in the collection, and many geological materials are not forwarded or submitted in time, which leads to "cooking without rice" in the service process of collection institutions. In addition, the construction of geological data graphic database carried out by the National Geological Archives for many years has made slow progress. By the end of 20 1 1, only 56,000 species had been completed, accounting for about 60% of all collected materials.
As an important service resource, the cleaning of original and physical geological data and the construction of catalogue database are in progress, and the construction of borehole database has just started. Some physical geological data can provide social services, but the collection and service of original geological data have not been carried out, which restricts the improvement of geological data service level.
2.3 Geological data service product system has not yet been established.
At present, there are few professional geological data service products, most of which are only provided to geological and mineral exploration personnel, and the development of products for the public, enterprises, governments and other users is not strong enough. At the same time, the existing service products are mostly original and single products, and the results delivered by the remitter directly provide services to the outside world, without developing comprehensive products for specific regions, major national engineering construction regions or important economic zones, which limits the application of products. Moreover, the existing service products are scattered, and the geological data service product system has not been formed according to the principles of specialty, product expression and different user groups. The social benefits and social influence of service products are still low, and there is no unified and authoritative geological data service product release.
2.4 Geological data service personnel are seriously inadequate.
Among the 33 geological data collection institutions in China, there are 22 full-time geological data collection institutions with less than 5 people, accounting for 67% of the national total. Due to the shortage of personnel and low quality of personnel, it is difficult to cope with daily work, develop more service products and provide better services for the society.
China Geological Survey said in the Summary Report of Investigation and Research on Drilling Database Construction in Germany that the Geological Survey of Lower Saxony, Germany, undertakes about 30 data service personnel, including about 8 drilling database processing service personnel. However, the National Geological Archives is short of 10 kinds of geological data and various databases to serve the outside world 1 10000 people, which shows the gap between China and foreign countries in terms of personnel investment in geological data services.
3 Countermeasures and suggestions
Economic and social development urgently needs geological data service to provide basic information support. Therefore, geological data service must establish a service concept, aim at meeting social needs, take the establishment and improvement of geological data service system as the core, take the cleaning, integration and resource construction of massive geological data resources as the basis, take modern information technology as the means, and take the construction of organization, policy and standard system as the guarantee to comprehensively improve the geological data service level.
3. 1 Accelerate the construction of geological data service system and improve the service policy.
Facing the needs of economic and social development, we should speed up the construction of geological data service system, learn from the successful experience of developed countries, combine China's national conditions, build a unified service platform, integrate service resources, expand service areas, standardize service behavior, and provide geological data services for all sectors of society within the framework of a unified policy system.
To study and formulate a unified and operable national service policy, standardize the service work of geological data collection institutions at all levels in the country, and provide policy support for the construction of a national geological data service platform. At the same time, carry out research on the management of classified geological data, solve the problems of non-uniform classification standards and irregular classification workflow as soon as possible, and ensure the normal development of classified geological data services and the safe use of state secret data.
3.2 Accelerate the basic work and strengthen the accumulation of geological data service resources.
The continuous accumulation and renewal of geological data service resources is the foundation and key link of geological data service. Therefore, we must first strengthen the collection of geological data to ensure the accumulation of service resources.
Second, it is necessary to speed up the cleaning up of physical objects and original geological data, and complete the construction of catalog database of physical objects and original geological data, digital construction of important physical objects and original geological data, and database construction of important borehole geological data as soon as possible.
The third is to integrate various geological information resources, build a national geological data center, and give full play to the role of geological data.
3.3 Establishment of geological data service product system
Guided by users' needs, we will comprehensively integrate all kinds of geological information resources, establish a geological information service product system, develop authoritative and sustainable service products, and provide rich, diverse, convenient and fast services for the society, so that geological work can be more closely integrated with economic and social development and serve economic and social development more actively.
3.4 Strengthen the management of geological data and the construction of service team.
The shortage of personnel is a common problem in the information sector. Therefore, it is urgent to strengthen team building, optimize talent structure and improve talent quality. At the same time, it is necessary to establish an effective incentive mechanism to ensure that talents can be introduced and retained, so as to provide talent guarantee for comprehensively improving the service level of geological data.