1. With the booming of second-hand e-commerce, related platforms have gradually taken control of the right to speak, and designed related trading methods by using the characteristics of opaque information, which has become the profit grasper of some platforms. For example, once the second-hand e-commerce platform turns around, it will launch a guaranteed sale service. According to the introduction, after receiving the mobile phone, the platform will first be inspected by the inspection engineer, give a professional evaluation report and set the starting price. After that, the mobile phone enters the auction store. If it can't be photographed, turn around and recycle it at the previously set price.
It is understood that the so-called guaranteed sale is actually an auction mode. As the main business of Zhuanzhuan, customer service publicizes and guarantees the sale of "10,000 buyers bidding online at the same time", but before that, some consumers encountered a pit, suspecting that Zhuanzhuan's fictitious high price attracted sellers to sell second mobile phones, deliberately hiding the auction entrance to let insiders or businesses participate in the auction, taking the seller's good goods at a low price and selling them on Zhuanzhuan's self-operated platform to earn a high price difference.
3. At the quality inspection level, the inspection service was placed in a prominent position in the transfer APP. Regarding the inspection standard, Zhuan claimed that it was jointly formulated with Foxconn. According to very strict measurement standards, the mobile phone was tested 5 1 time to "make the sale of second-hand mobile phones more secure". However, in the actual operation process, because the transfer platform is a part of the inspection, the product is initially priced through the inspection, which means that there is intervention in product pricing. In addition, during the inspection process, many consumers found that their products were damaged by quality inspectors and could not protect their rights, and the platform was pushed around. Finally, they concluded that there was something wrong with the products themselves.
4. However, it is difficult to protect the seller's rights and interests in the secured auction of the transfer platform. First of all, the seller can't decide the reserve price. The reserve price of transfer guarantee trading is the price evaluated through testing, and the seller can't modify it if he wants to. Once he joins the activity, he can't cancel it. Secondly, the seller can't decide the rules of price increase every time, and the price increase is unified by the platform, which leads to the imbalance between the bidder and the pricing party; In addition, the seller can't decide the length of the auction.
5. There are many related complaint cases. Even a machine with minor problems may be unusable or have major or minor problems after disassembly, but the rights and interests of consumers cannot be safeguarded. Even if you complain to the platform, the customer service will not solve the problem immediately. On the one hand, there are too many similar cases on the platform to solve so many problems at the same time; On the other hand, the platform may ignore the voice of complaints, and the problems that arise after the transaction is completed will always find various reasons to prevaricate.