1. Please try logging in again after closing Thunderbolt client. Moreover, the right of Tianyi Lightspeed member only supports your current telecom broadband account, and you can't experience the acceleration effect brought by Tianyi Lightspeed by changing the Thunderbolt Platinum account registered in the download environment.
The first step has been ruled out. It is recommended that you do not open the Thunderbolt client within 5 minutes after the computer is turned on, because you need to synchronize information with the telecom server to enter Tianyi Lightspeed members normally.
3. To rule out the second step, please check whether the cat and the router have not turned off the power for a long time. If so, it is recommended to turn off the cat and router for 3 minutes before turning it on. Generally, continuous reading of uplink and downlink status will cause network recording errors, and it will be fine after restarting.
4. After the third step of elimination, it is recommended to consult telephone customer service and inform the elimination by telephone in time. (400 1 1 1 1000)
I hope I can help you.
For more questions, please ask thunder network Platform.