1. View the return policy: First of all, users can carefully read the return policy in the receipt, invoice or sales contract you obtained when you bought jade. These documents usually stipulate the conditions and time limit for returning goods.
2. Contact the merchant as soon as possible: If you decide to return the goods, you should contact the merchant or seller who bought the jade as soon as possible. Provide a clear reason for the return, and make sure to contact within the time limit stipulated in the return policy.
3. Prepare relevant documents: In the process of returning goods, users may need to prepare some relevant documents, such as shopping vouchers (such as invoices or receipts) and return application forms. Ensure that these documents are properly kept for use.
4. Arrange the return method: the merchant can ask the user to return the goods according to the regulations of the merchant. This can include mailing, logistics company picking up the goods or going to the designated return point. Ensure that the return is arranged correctly according to the requirements of the merchants.
5. Keep the goods in good condition: Before returning the goods, please ensure that the jadeite and its related accessories are in good condition, and try to restore the original state when purchasing. Merchants usually require the returned goods to be intact.
6. Tracking the return: If the user returns the goods by mail or logistics company, it is recommended to keep the relevant tracking number so as to check the progress and status of the return. If necessary, the user can keep in touch with the merchant to confirm that the merchant has received the user's return.