According to the requirements, submit the operation of the hotline 12345 and the handling of various departments, publicize it to the public through appropriate means, and take the initiative to accept social supervision; Comprehensive use of system supervision, written supervision, special supervision, instruction supervision and other ways to urge and urge the organizer to handle. Through all-round supervision and various forms of supervision, we urge all units to earnestly perform their duties and ensure that the masses demand that "everything is echoed and everything is implemented."
Which department should I go to if there is a problem with the house? First, the problem of housing sales can be reflected to the local housing authority, and the problem of housing construction quality can be reflected to the local housing construction bureau and supervision company.
Two. According to the Building Law of People's Republic of China (PRC)
Article 6 The administrative department of construction in the State Council shall exercise unified supervision over the construction activities throughout the country.
Fifty-eighth construction enterprises are responsible for the construction quality of the project.
Construction enterprises must construct in accordance with engineering design drawings and construction technical standards, and shall not cut corners. The original design unit shall be responsible for the modification of the engineering design, and the construction enterprise shall not modify the engineering design without authorization.
Article 63 Any unit or individual has the right to report, accuse and complain about quality accidents and quality defects of construction projects to the construction administrative department or other relevant departments.
How to complain about housing quality problems? First, consult the developer.
If you find quality problems, first look for developers, because property buyers and developers have a direct contractual relationship. Developers, as producers and sellers of commercial housing, bear the ultimate responsibility for the quality of commercial housing. The quality relationship between the developer and the buyer is bound by the commercial housing sales contract and the commercial housing quality guarantee. If the buyer demands compensation for the losses caused by quality problems, the developer shall compensate the buyer, and then the developer shall recover from the responsible unit according to the quality reasons and the contract.
Two, because of the dispute over the quality warranty responsibility of commercial housing, if the developer does not solve it, or is not satisfied with the developer's solution, the parties may apply to the construction engineering quality supervision institution for organization appraisal or complain to the construction administrative department. For problems that affect the structural safety of houses, residents can directly entrust units with statutory structural safety appraisal qualifications to appraise houses, and the appraisal conclusion can be used as evidence of civil compensation.
3. Submit an arbitration or bring a lawsuit to the people's court according to law. If the above channels cannot be solved, the buyers can sue the developers according to the law and their actual situation.