Fast trading, silent customers

Fast trading, silent customers

Common words: ① Tell customers a lot of selling points and brand knowledge directly; 2 directly ask customers if they have heard of their own brands or what kind of products they want to buy; (3) silently follow the customer, until sent out.

Failure analysis: since the customer is silent, the customer's heart has not actually opened. The more we build and sell, the more customers resent it, which is why silent customers will leave the store quickly and lose their orders.

Selling the crown: First, keep the same frequency with the other party, but also keep silent and keep a proper distance, so that the other party is in a very relaxed state. Then observe the customer's observation, feel the customer's feelings and experience. If the customer is looking at the product or touching it.

Go ahead and simply shape one or two core value points of this product, and be concise when shaping. At this time, the customer may ask for information about the product, and then we will keep the same frequency with the customer again. Then guide to a product, and continue to guide by asking questions: "Dear, I don't know if you like this, this is relatively because." ...................................................................................................................................

Cause analysis: Only by taking care of the customer's feelings and standing in the customer's perspective, it is easier to guide customers and gain trust, thus breaking the ice quickly.