First, establish a project management system.
R&D needs to be defined as a project category, and project management is the basis of performance appraisal of R&D department of technical department. In practice, the research and development efficiency of many high-tech companies is low, which is often related to the lack of standardized project management system. After all, the management mode of "a bunch of people rushing to work within the prescribed time limit" has been proved to be the most incompetent by practice.
Project management refers to a management mode in which managers use systematic viewpoints, methods and theories to plan, monitor and maintain all activities that successfully achieve project objectives under limited resource conditions, such as cost limitation, personnel shortage and time limitation.
As a branch of management science, project management needs to learn basic management methods.
1, organization. It is necessary to clarify the responsibilities and authorities of project managers, executors and supervisors.
2. process. It is necessary to clarify the implementation process of each work of the project, including not only normal work steps, but also arrangements for dealing with uncertainties.
3. method. It is necessary to make clear the arrangement of time and cost, and optimize the operation methods of R&D and testing.
Second, refining, process and value transformation.
The work of R&D is abstract, and there is no direct and clear quantitative result in each link. Meng Zhuo Consulting put forward the methods of refining, process and value transformation to extract indicators through the study of actual cases.
1. Use WBS (Work Breakdown Structure) to refine all items of the project into the smallest work unit one by one, step by step.
2. Transform and extract each work unit according to time, cost and quality (which can be understood as results).
3. Design the key performance indicators of R&D work by integrating the problems in the project work and the requirements to be met in terms of time, cost and quality.
Thirdly, node control and milestone evaluation.
The research and development work aims at the final deliverable, and the phased management and control for this purpose is the core content of project management. Among them, three very important factors related to project life cycle time deserve the attention of project managers and human resources workers: checkpoints, milestones and baselines.
1. checkpoint: refers to the observation nodes in the progress of the project, among which the nodes with short period and not as the results of phased projects can be regarded as checkpoints. Checkpoints should not be used as assessment points, but should be used as management nodes to check regularly, find project progress problems and correct them in time.
2. Milestones: Important checkpoints and phased project achievements can be regarded as milestones and included in the assessment system.
3. Baseline: refers to the items that have passed the formal review and entered the state of formal control and need to be included in the assessment system.
If the process evaluation of R&D tasks is based on every checkpoint of strict project specifications, it will eventually lead to management failure because it cannot be implemented. On the basis of checkpoint control and adjustment, it is feasible and valuable for employees of R&D department and project managers of the company to evaluate longer-term milestones and more important baselines.
Fourth, establish evaluation criteria.
The quality dimension of deliverable R&D results lacks intuitive data, so it is necessary to comprehensively evaluate the functions to be realized by establishing evaluation standards.
A general evaluation standard is to classify the function quality, strictly classify the requirements of software function such as reliability, usability, robustness and portability, and evaluate it according to the acceptance test and the operation in a certain period in the later stage.
In order to grasp the performance and personnel management of business departments more accurately and objectively, human resources workers need to cultivate HRBP awareness and management ability. For the performance appraisal of technical departments, human resources managers need to understand the basic ideas and methods of project management, so that it is easier to grasp the key points of R&D work and help departments to formulate more appropriate performance indicators.