1, quality assurance: products must undergo quality inspection before sale to ensure that the products meet relevant national or industry standards, such as ce certification and ROHS certification, and provide free maintenance or replacement services within a certain period of time.
2. After-sales service: After the products are sold, after-sales service must be provided, including telephone or online support, on-site maintenance and other services to help consumers solve problems encountered in the use process.
3. Product Warranty: In addition to quality assurance, products also need to provide a certain warranty period, generally 1 year or longer, to ensure the quality and performance of products used by consumers in a certain period of time.
4. Security: For products involving personal information and data security, such as computers and mobile phones, corresponding security measures should be provided to ensure the safety of products, such as antivirus software and data backup.
5. Pre-sale consultation: In the sales process, product providers need to provide sufficient product information and technical support to help consumers make purchase and use decisions.