I. Overview of the platform
Shenyang e-government service online service hall integrates municipal and district government service resources, covering personal affairs, enterprise affairs, social affairs, investment projects and other fields, providing citizens and enterprises with a new experience of "running through one network" government service.
Second, the main functions
1. Online declaration: Users can submit applications for various government services through the platform without waiting in line at the scene.
2. Progress query: users can check the progress of their applications at any time and know the processing results.
3. Online payment: For government services that require payment, users can complete online payment through the platform.
4. Intelligent consultation: The platform provides intelligent customer service, and users can solve problems through online consultation.
Third, the use process
1. Registration and login: users need to register on the platform first and log in their own accounts.
2. Option: Users can choose the government service items that need to be handled according to their own needs.
3. Online application: fill in relevant information according to the platform prompts and submit the application.
4. Check the progress: Users can check the progress of the application in the personal center.
5. Completion: After the transaction is completed, users can view the processing results and download relevant documents through the platform.
Fourth, platform advantages.
1. Convenience: users can handle government services through the platform anytime and anywhere without waiting in line at the scene.
2. Efficiency: By optimizing the workflow, the platform improves the approval efficiency and greatly shortens the working hours.
3. Transparency: Users can check the progress and results of the application at any time, which enhances the transparency of government services.
To sum up:
The online service hall of Shenyang government service provides citizens and enterprises with a convenient, efficient and transparent new experience of government service. Through the platform, many functions such as online declaration, inquiry and handling of government services can be realized, which greatly improves the efficiency and convenience of handling affairs.
Legal basis:
People's Republic of China (PRC) Administrative Licensing Law
Article 29 provides that:
The application for administrative license can be made by letter, telegram, telex, fax, electronic data interchange and e-mail.
People's Republic of China (PRC) electronic signature method
Article 3 provides that:
In civil activities, the parties may agree to use or not use electronic signatures and data messages in contracts or other documents, vouchers and other documents. A document in the form of electronic signature or data message agreed by the parties shall not be denied its legal effect just because it is in the form of electronic signature or data message.
The provisions of the preceding paragraph shall not apply to the following documents:
(a) involving marriage, adoption, inheritance and other personal relationships;
(two) involving the cessation of water supply, heating, gas supply and other public utilities services;
(3) Other circumstances in which electronic documents are not applicable as stipulated by laws and administrative regulations.