The experience of secretary's internship (1) passed quickly, and the five-week internship ended successfully before you knew it. From this internship, I realized that "what you learn from paper is superficial, and you never know what you have to do." Theory belongs to theory, and finally it can be consolidated by combining with actual operation. The main purpose of the teacher's arrangement of this internship is to improve our hands-on operation ability, adapt to the post requirements of secretaries in various units, master the operation contents, requirements and skills of the main links of secretarial work, explore the laws of secretarial work in the new period and guide the reality of secretarial work. Second, let us have a preliminary understanding and understanding of enterprises and society, and lay a foundation for the future society. The third is to cultivate our ability to analyze and solve problems by using what we have learned, and make necessary preparations for future graduation practice, so as to better adapt to the requirements of secretarial posts.
When choosing an internship unit, due to indecision, my internship position was transferred from the academic affairs office to the evaluation and construction office. After many twists and turns, it was finally realized in the propaganda department of the college office. From the moment I stepped into the publicity office, I was full of expectation, but more worried. What is worth looking forward to is that I hope to learn more knowledge and skills through this internship platform, so as to improve my practical operation level; What worries me is that I'm afraid I can't do it, which will not only get twice the result with half the effort, but also help. However, under the guidance and tolerance of the practice instructor, this anxiety gradually disappeared and became a kind of motivation and enthusiasm for learning.
Looking back on this short internship, I have benefited a lot and have a profound experience.
Generally, at the beginning of internship, teachers usually arrange simple work for us to "warm up". For example, the propaganda department is responsible for checking the advertising columns in the college. If it is found that it is not completed on time, it is necessary to inform the teacher, who will supervise it below, which is also an important part of secretarial work. Although it seems to be a simple task to just check whether the advertising column is "updated", it is related to a symbolic sign of college information update. Making tea is a simple job, but I can't even do it well. Once the teacher asked me to make two cups of tea temporarily, so I followed the usual steps, but the two cups of tea I made could not be served to the guests. Suddenly, a sense of shame gradually overflowed my mind. Although making tea is a very simple job, you should pay attention to many details when doing it. For example, how much tea it takes to make a good cup of tea, how much water it takes, and how long it takes to make it smell like tea. I can't do such a simple thing well. So I sighed in my heart: we should not only look at the superficial works, but also pay attention to the hidden importance behind them. If you can't even do these little things well, how can you do great things well? What we do is not how much we do, how simple it is, but how we do it. Some people say, "It is not easy to do simple things well, and it is extraordinary to do ordinary things well." It is this truth to start with the simple and do the simple well.
After all, we are still interns at school. In the face of strange environment and strange teachers, our most basic point is sincerity. Sincerity can be a smile, a greeting and a look, but it has the magical power to break the barrier between people. This is also a communication skill between people. I still vaguely remember that when we first came to report for duty, the teacher used their sincerity and enthusiasm to break the strangeness between us and drive away our timidity.
Besides being sincere to others, a secretary must also be careful. Most of the contacts made by the Propaganda Department are related to written materials. The most basic and common thing is to write news or publicity column. Whether writing news or doing a publicity column, the first task is to collect relevant information, then sort it out, and finally proofread it. One of the requirements of publicity is that the information should be accurate, and the task assigned by the teacher is to arrange for us to proofread the materials. Proofreading should be careful, and every punctuation can't be ignored, so as to improve work efficiency and quality. Sometimes the task assigned by the teacher is sloppy, and we don't take it seriously at all, which causes the teacher to spend more time redoing afterwards. I really need to examine and reflect on this. Sometimes a mistake not only hinders your own work progress, but also affects others. Therefore, it is particularly important to do everything carefully. In order not to give up all previous efforts, we must be cautious when starting work, attach great importance to the work, and test the results of the work when necessary to ensure foolproof.
Good at thinking, diligent in thinking and proactive in work. The daily work in the office is more complicated, and gradually it will feel boring, which requires us to use our brains flexibly, and sometimes we will get unexpected gains by changing our working methods. But compared with us now, we are still a college student with shallow experience and narrow knowledge, so we have not been able to understand and contact a lot of knowledge and skills. If you encounter something you can't do, you should take the initiative to ask the teacher. Don't miss a good opportunity to learn because you are shy or timid. Here, I am very grateful to my tutor. During the internship, no matter what I do, the teacher will patiently guide me how to do better, such as making tea and using office equipment. The so-called teacher in a day is a teacher for life. Teachers are the link to impart knowledge. Only by making full use of this link to absorb knowledge can we truly appreciate the essence of practice.
Secretary's internship experience (2) Through this internship, I learned a lot that I can't learn in class, as if I suddenly became mature, understood the truth of being a man and doing things, and also understood the significance of learning, the preciousness of time and the true meaning of life. Understand that life in the world can't be smooth sailing, as long as you are brave enough to face every post station in life! This makes me clearly feel the heavy responsibility on my shoulders, see my life direction clearly, and also makes me realize that secretarial work should support a careful and serious work attitude, have a peaceful mind and the spirit of not being ashamed to ask questions. No matter what happens, I should think representatively, listen to other people's suggestions, be not too impatient, be responsible for what I do, don't make promises easily, and strive to fulfill what I promise. The unit also cultivated my practical ability, increased my practical experience, and made a new start in practical secretarial work, so as to better accumulate experience for our future work.
I know that work is a passionate undertaking, which requires perseverance and hard work. I think it is important that in this internship, I really integrated into the society for the first time, learned about the society in practice, and mastered some communication skills. During this period, I paid attention to observing how the seniors interacted with their superiors and how to deal with their relationship. Taking advantage of this rare opportunity has also broadened our horizons, increased our knowledge, and laid a solid foundation for us to further move towards society in the future.
During my internship, I was absent from work for no reason. I am diligent and studious, modest and prudent, listen carefully to the guidance of old comrades, and listen humbly to the work suggestions put forward by others. Moreover, I can observe carefully, experience personally, think independently, analyze comprehensively, and try my best to apply what I have learned in the study samples to practical work, and try my best to combine theory with practice, thus cultivating my persistent professionalism and diligent and pragmatic work style. It also cultivated my patience and quality. Able to obey orders, get along well with colleagues, respect leaders, be serious and responsible, have a strong sense of responsibility, and be able to complete tasks with good quality and quantity. And always adhere to a principle: either don't do it or do it best.
XX months of internship is over, and I have learned a lot of knowledge that I can't learn in class during XX months of internship, which has benefited a lot. Now I will make a work summary for my two-month internship.
What you learn in college is not knowledge, but an ability called self-study. Only after taking part in work can we deeply understand the meaning of this sentence. Apart from English and computer operation, the theoretical knowledge learned in textbooks is rarely used. I am a clerk. I usually just call to process documents at work, and I hardly use my professional knowledge. Website developers of the same company are very different. Computer knowledge is changing with each passing day In a project, they are often asked to learn to use a new computer language for development and design in a short time. They can only study hard on their own basis and master knowledge as soon as possible. In this era of information explosion, knowledge is updated too quickly, and it is definitely not possible to rely on the original knowledge. Be sure to work hard, ponder slowly, keep learning and accumulate. When you encounter something you don't understand, you should try your best to solve it yourself. If not, you can humbly ask others. People who have no self-study ability will be eliminated by enterprises and society sooner or later.
Because I still live on campus, I have to get up before XX every day to catch the bus. Even in cold and bad weather, I have to go to work as long as it is not a weekend. Sometimes the company is busy and has to work overtime at night or on weekends, leaving less time for personal control. We should restrain ourselves from coming to work if we don't want to, but we can sleep in at school, and we can go to cut class when we really don't want to, so we are much more free.
Repeating the tedious work every day is easy to get bored after a long time. It's like I just sit on the computer and type every day. It looks boring. But simple work can't be sloppy. A small mistake of yours may bring great trouble or loss to the company, but you should finish it seriously. Like the network promoters of the same company, they have to make phone calls every day, not to say that they are thirsty, but also to suffer indignities, and some even say that they want to complain. If any company is interested, it must travel around to discuss. In fact, all businesses can't be successful in one transaction. They should have perseverance, never give up when they encounter setbacks, and never resign angrily when they are scolded by their leaders when they make mistakes. And website developers often have to drink coffee and stay up late to catch up on projects. All along, we rely on our parents' income, while some people spend money lavishly. Maybe after work, we can realize that the money earned by our parents is hard-won. And we should consciously cultivate our financial management ability. We just graduated, and the salary level is generally not high. In addition to rent, meals and daily expenses, we sometimes send some money to our parents to subsidize our families. We often have little left, and if we are not careful, we may make ends meet and become a moonlight family. But at this time, we are no longer embarrassed to reach out to our parents. So many times we have to control the poor money in our hands reasonably.
Stepping into society, we deal with all kinds of people. Because of the interests and busy work, many times colleagues will not care about you like classmates. While some colleagues are smiling at each other on the surface, but behind them they are intrigued and unscrupulous, stepping on others' shoulders and constantly climbing up, so we often can't adapt as soon as we leave school. For example, colleagues who do network promotion in our company pay great attention to the confidentiality of customer information, so as not to be robbed of performance by colleagues, so the relationship seems a bit indifferent. But the environment often affects a person's work attitude. A cold and impersonal office, everyone will have no attachment!
Experience of secretarial internship (3) From XX to XX, two classmates and I went to XX Company for internship. Although the time is not long, these days are a transitional period from lush campus to compound society, and also an important turning point in my life, which has benefited me a lot.
This is the first time that I officially stepped into the society, set foot on my job and started a completely different life from the past. Go to work at the specified time every day, and finish the work tasks on time during work seriously, and don't be hasty and perfunctory. We begin to shoulder the responsibility, so we should be careful in everything, otherwise we may have to pay a huge price for a small mistake at any time, which is beyond an apology and a apology book. With the change from school to social environment, people around you have completely changed their roles, teachers have become bosses, classmates have become colleagues, and their ways of getting along are completely different. In this great change, we may be confused and unable to adapt to the new environment immediately. We may not like the cruel competition between enterprises, and we can't stand the indifferent eyes and words between colleagues. Many times, I feel that I have not been reused by the leaders, and I have only done some unimportant chores, and my proposal or work has not been affirmed by the boss. When you can't make achievements, there will be pressure from all sides, glances from the boss and ridicule from colleagues. At school, there are classmates and teachers who care and support, and they just attend classes every day, which is very relaxed. As the saying goes, it is better to study for more than ten years than to work for one or two years. Although the internship time is not long, I have learned a lot from it, about being a man, doing things and learning.
In the month of graduation, I was mainly responsible for office secretarial work. In this process, I adopted the way of watching, asking and learning, got a preliminary understanding of the specific business knowledge in the company secretarial work, and expanded my professional knowledge. It laid a solid foundation for normal work in the future. From the perspective of personal development, what should affect me is the work style as a social person and the important role of professional knowledge in the work process. Because these are all aspects that I haven't touched in school, I will talk about my knowledge and experience in this field during my internship in the report.
What you learn in college is not knowledge, but an ability called self-study. Only after taking part in work can we deeply understand the meaning of this sentence. Apart from English and computer operation, the theoretical knowledge learned in textbooks is rarely used. I'm a secretary. Generally speaking, I just call to process documents at work, and almost no professional knowledge is used. In this era of information explosion, knowledge is updated too quickly, and it is definitely not possible to rely on the original knowledge. We must work hard.
Because we have just set foot on the society and have to deal with all kinds of people. Because of the interests and busy work, many times colleagues will not care about you like classmates. While some colleagues are smiling at each other on the surface, but behind them they are intrigued and unscrupulous, stepping on others' shoulders and constantly climbing up, so we often can't adapt as soon as we leave school. For example, colleagues who do network promotion in our company pay great attention to the confidentiality of customer information, so as not to be robbed of performance by colleagues, so the relationship seems a bit indifferent. But the environment often affects a person's work attitude. In a cold and impersonal office, everyone will have no attachment, and if there is a better opportunity, they will definitely jump ship without hesitation. They are depressed, which leads to low work efficiency. Every day they just wait to get off work and go home early. Occasional birthday parties for colleagues and a little sympathy when you are sick will help to create a harmonious working environment in Qile. In a good mood, everyone is happy at work, which is conducive to the development of the company. I have seen the sinister workplace and the right and wrong between colleagues in the company on TV more than once. I think what I can do is "work more and gossip less". In the remaining months before graduation, I cherish getting along with my classmates more.
Because we are interns, we have to work as long as it's not weekends. Sometimes the company is busy and has to work overtime at night or on weekends, leaving less time for personal control. We should restrain ourselves from coming to work if we don't want to, but we can sleep in at school, and we can go to cut class when we really don't want to, so we are much more free. Repeating the tedious work every day is easy to get bored after a long time. For example, I just sit in front of the computer typing and processing documents every day, which looks boring. But simple work can't be sloppy. A small mistake of yours may bring great trouble or loss to the company, but you should finish it seriously.
Life will inevitably encounter setbacks, and a life without failure is not a complete life. In the post of secretary, there is not much skilled labor, mostly trivial and repetitive work, so the setbacks that secretaries will encounter in their work may mainly occur in:
(1) Poor communication with superiors;
(2) The job offered by the boss is difficult and incompetent;
(3) Tired of trivial and repetitive work;
(4) Disputes with superiors;
(5) emotion.
In view of the characteristics of the position of clerk, when encountering setbacks, we might as well adjust our mentality to ease the pressure and face setbacks. As the old saying goes, "Heaven has a great responsibility to the Sri Lankan people, so we must first suffer their minds, work their bones and muscles, starve their bodies, empty their bodies, and do things in disorder, so as to get what they can't do." When encountering setbacks, we should calmly analyze, find out the reasons of setbacks from the aspects of objectivity, subjectivity, goals, environment and conditions, and take effective remedial measures. Establish a dialectical view of setbacks, always maintain a confident and optimistic attitude, and realize that it is setbacks and lessons that make us smart and mature, and it is failure itself that ultimately creates success. Learn to comfort yourself, tolerate setbacks, be open-minded, optimistic and work hard. We should be good at turning pressure into motivation and changing the depressed state in our hearts, so that we can relax physically and mentally, strive for success again, and let our eyes face the future. I am basically proficient in secretarial work such as copying, faxing and document processing. Secretarial management should produce, process and manage documents. In all kinds of documents, most of them are kept secret to varying degrees. Secretaries at all levels often approach leaders, read some important documents and attend some important meetings. Therefore, the secretary should pay attention to the internal and external differences in public, grasp the discretion, and know what to say and what not to say. Accuracy is the requirement of work quality. The accuracy of secretarial management refers to the correct expression of policies, the correct expression of leadership intentions, the correct handling of affairs, the measured words and deeds, and the ability to express words. To a certain extent, it ensures the preparation of leadership work. The accuracy of secretarial management involves many aspects. In short: be accurate in writing, be steady in doing things, be realistic in the situation and be cautious in thinking. To do this, we must be careful and meticulous, and there must be no negligence or carelessness. For example, when dealing with official documents, we must ensure the quality of the documents, accurate words, true materials, careful copying and proofreading, so that every link is error-free. Otherwise, it will delay the work and even cause irreparable losses.
During my internship, I have both the joy of harvest and some regrets. Maybe it's because the internship days are short, not because of the secretarial major. My understanding of some secretarial work is only superficial, just watching others do it and listening to others tell me how to do it. I can't personally feel and handle some jobs, so I can't understand their essence. But through the internship, I have deepened my understanding of the basic knowledge of secretarial work, enriched my practical management knowledge, and made me have a certain perceptual and rational understanding of daily secretarial management. It is realized that to do a good job in the daily secretarial management of enterprises, we should not only pay attention to the study of management theory knowledge, but more importantly, we should closely combine practice with theory.
After working for more than a month, I deeply felt my own shortcomings. I will work harder in my future work and study, learn from each other's strengths and need heartfelt advice. I believe I will be more handy and perform better in my future work! No matter where you work, you will work hard! I study languages, and what I learn from books is basically useless. But in this month's internship, I broadened my horizons, increased my knowledge, realized the cruelty of social competition, and wanted to accumulate various experiences in my work.
The experience of secretarial internship (4) On the eve of graduation, I was lucky enough to be arranged to practice in the office as an office secretary. In just a few days, I feel that I have grown a lot and learned a lot, but it also made me realize my shortcomings and deficiencies in many aspects, especially in office etiquette. The intern teacher also told us a lot. Here are some of my own experiences:
When receiving visitors, we should treat people equally, no matter whether they want anything from themselves or not. When answering questions raised by visitors, be calm and smile, and never be rude or hit the table with your fist to emphasize the tone.
When you answer the phone, you represent the unit rather than the individual, so you should not only speak politely, but also let the other person feel your smile. At the same time, don't forget to record every important call in detail, including the time of the call, the unit and contact person of the call, and the content of the call.
Greeting etiquette: When guests visit, they should take the initiative to stand up from their seats, lead them into the reception room or reception area, and offer them drinks. If you are talking in your own seat, be careful not to speak too loudly, so as not to affect colleagues around you. In addition, remember to smile when receiving guests.
Handshaking etiquette A pleasant handshake can show your confidence and enthusiasm, but it should not be too fierce for too long. If there is dirt, water or sweat on your hands, don't shake hands with others, but take the initiative to explain why you don't shake hands.
Business card etiquette When handing a business card, you should hold the two corners of the business card with your thumb and forefinger so that the text faces the other side. When you receive a business card, you should use both hands and read the contents carefully, so that the other party will feel that you attach great importance to him. When attending a meeting, you should exchange business cards before or after the meeting. Don't exchange business cards with others without authorization during the meeting.
When working in an office, clothes should be coordinated with it to show authority, prestige and shrewdness. Men are best suited to wear black, gray and blue suits and ties. Ladies had better wear a suit skirt, dress or long skirt. Men should be careful not to wear printed or plaid shirts; Ladies should not wear revealing and penetrating short clothes to the office, otherwise it will make underwear looming unsightly.
Be more careful. Try not to smoke in the office or show your good makeup in public. If you really want to smoke or need makeup, you should go to a special smoking room or dressing room. If there is no such place nearby, you have to turn to the bathroom.
Don't leave your desk during office hours. Reading newspapers, eating snacks and dozing off will definitely cause the boss's dissatisfaction. Endless personal calls will attract the attention of colleagues, and it is ugly to sit at a desk or cross your legs.
Etiquette knowledge is important, but knowledge is the most fundamental. Due to the popularity and application of computers and networks in the office, office workers must know computers as much as possible, improve typing speed, and let themselves handle simple computer failures. In a word, office workers have to face and deal with too many complicated things, and they can't be an excellent office worker without corresponding knowledge and ability. For example, in business processing, we should have the ability of written expression, oral expression, observation and analysis, investigation and research, and information processing and refining. In dealing with comprehensive things, we should have the ability of coordination and communication, efficient work, public relations and communication, affairs management, personality quality and the ability to use office equipment.
In addition, as a gay man in the office, he has a lot of heavy work to do, such as sweeping the floor, taking out the garbage and moving things. We should also care about everyone in the office and make it as warm as home. This can not only enhance the coordination of work, but also improve the efficiency and quality of the office, so that everyone can work energetically. In a word, the internship is only the beginning, the road ahead is still long and tortuous, and we have to experience it later. Society is developing and history is progressing. To do a good job in the office, we must grasp, base ourselves on and serve the association well. Have a sense of responsibility, urgency, mission, consciousness and initiative. Secondly, we should change our ideas and dare to innovate. We shouldn't follow the rules in our daily work. We should dare to break old rules, face new problems and situations, and think about search. Office work is indispensable in any unit, so the position of the office is more important, and it is also the right-hand man of the leaders of the organs and the housekeeper within the organs. There are many ideas, services, entertainment and miscellaneous things in the office. It can also be said that you have been busy all year, and you still can't write an explanation by the end of the year. Just like an old cow in the mill, it is busy all the year round, and sometimes it is thankless and has no performance. Office work is difficult to do, but office work is indispensable and must be done by someone. There are many things in office work, and every job is closely related to the overall situation. To do a good job in office work, we should clear our minds, prioritize, make overall plans, make reasonable arrangements, be busy but not chaotic, and be nervous and orderly. Work should be down-to-earth and pragmatic. When the work task is heavy, we should think calmly, and the office should establish strict and standardized work systems and processes, which is the basis and guarantee for doing a good job in the office. Only by bringing the office into the institutionalized, standardized and scientific management track can the overall work efficiency of the office be improved.
Office work covers a wide range. If you don't pay attention to strengthening your study and constantly updating your understanding, you won't be competent for your work, and you won't be able to carry out the decisions of leaders and the work orders of organs. At ordinary times, we should pay attention to strengthening study, studying policies and regulations, strengthening investigation and research, and improving our own quality. Besides strengthening study, we should also pay attention to our own image. Think twice when something happens, make a quick decision, and don't delay the work, which will bring adverse consequences and influence to the work of the organs. Establish political consciousness, overall situation consciousness and service consciousness, and work hard in unity and cooperation. Working in the office for many years, I also learned a lot of ideas, methods and work style from the leaders, which improved my organizational ability, analytical judgment ability and so on.