Several problems that should be paid attention to in reporting.
First, we should attach great importance to it. First of all, it is an important duty of the secretary to report the work progress or the results of related matters to the leaders clearly and timely. Being responsible for the work means being responsible for the leadership and being responsible for yourself. These three responsibilities are highly consistent.
Secondly, by listening to the secretary's report, leaders can not only understand the actual situation of a specific work, but also make new judgments on the overall work, and new ideas and methods for improving the work often arise from this. Thirdly, listening to the secretary's report is not only an important way to understand the work situation and working ability of subordinates, but also a good way to find talents in practice.
By reporting and listening to the report, the relevant work information realizes the two-way flow between the secretary and the leader. This is not only the end of a job, but also the beginning of a new job. It can be said that accepting tasks, handling implementation and reporting feedback are the three basic links for secretarial staff to handle matters assigned by leaders.
In practical work, some comrades pay attention to accepting and implementing tasks, but ignore reporting and feedback, which needs improvement. There are many ways to report to the leader. If the situation is simple or you just need to report the results, you can make a phone call. If time is urgent and you can't report in person, you can send a text message.
For more complicated work, it is best to report to the leader, so that you can answer the leader's inquiry in time and fully communicate with the leader on the specific problems existing in the work, which is conducive to the better and deeper development of the actual work.
Second, we should seize the opportunity. For the work items assigned by the leaders, some people casually procrastinate and don't deal with them in time, or once they have dealt with them, they think they are finished, and it is obviously too late to report to the leaders on their own initiative until they ask for it. If a secretary wants to be a good assistant to a leader's staff, he must enhance his work initiative, make plans in advance, implement them first and report them in time.
If you encounter problems and difficulties that you can't coordinate to solve in the process of handling, you should report to the leaders in time so that the leaders can not only grasp the progress and the causes of the problems, but also take the opportunity to seek new solutions.
Many times, the secretary also needs to feedback the completion of a task to the leader in stages, so that the leader can understand the progress of the work and the problems existing in the implementation, so that the leader can give guidance, put forward new requirements and arrange the next step.
After the work assigned by the leader is implemented, it is necessary to report the results to the leader in time, which can not only explain that the task has been completed to reassure the leader, but also listen carefully to the leader's requirements and opinions on the next step.
This will help me to improve my working methods and improve my working ability and level in the future. It is worth noting that the reporting work should seize the opportunity, not only to report in time, but also to seize the time gap of the leaders, see the appropriate interests, and avoid "joining in the fun" at the busiest and most tense moment of the leaders.
Third, we must highlight the key points. The work of a secretary is often trivial and complicated, so it is neither realistic nor necessary not to report everything in detail. Therefore, it is necessary to weigh the weight, grasp the discretion, choose important things that are highly concerned by the leaders and involve a wide range, and report them in detail in time. There are also some specific things that can be put together for simple feedback when the leaders are not busy.
For the handling and results of different work, the content of reporting feedback should be focused. Some only need to report the treatment results, some need to report the treatment methods and processes, and some need to analyze the existing difficult problems and the next countermeasures. Different situations should be treated differently, and one model cannot be exactly the same.
Some secretaries want to report everything in a comprehensive, in-depth and detailed way, but they don't know everything. They just "grab their eyebrows and beards" and the effect is not good. It is necessary to identify the key points of work, grasp the issues that leaders care about, distinguish what should be summarized and what should be specific, and handle the relationship between macro and micro.
Fourth, we must clear our minds. Any work has a beginning, a process, a result, a plan, coordination, implementation, ideas, ideas and methods. If you don't pay attention to clear your mind and say where you want to go, leaders will easily get caught up in trivial matters and accomplish nothing, and the effect of reporting can be imagined.
Therefore, to report to the leaders, we must first think about what requirements the leaders have for this work, how the work is progressing at present, and what problems need to be solved. On this basis, carefully sort out the main points of the report, reasonably control the order of the contents of the report, and make an outline, make a concrete analysis, and talk about what is not greasy.
The process of sorting out and reporting ideas is also a process of summing up work ideas and methods, which is very beneficial for the secretary to improve his ability to control complex work situations. In addition, we should also think about the problems that leaders may raise in the reporting process, so as to be aware of them and make preparations in advance.