1. inquiry: the customer asks the supplier for information such as products and prices.
2. Quotation: The supplier provides the quotation and detailed information of relevant products according to the customer's requirements.
3. Negotiation: The two parties conduct business negotiations and negotiate the final cooperation plan and terms.
4. Signing: After reaching an agreement, sign the formal contract documents.
5. Production or procurement: The supplier starts to produce or purchase the corresponding products according to the contract requirements.
6. Delivery or receipt: the supplier ships the product to the customer or receives the product from the supplier.
7. Payment and settlement: The customer pays the product expenses in the way and time stipulated in the contract.
8. After-sales service: After the transaction is completed, the supplier provides relevant after-sales service and support to the customer.
All the above links need to be communicated in business English, including email, telephone and interview. In actual business, the business processes of different industries and fields may be different, but the basic business process steps are similar. Mastering business English plays an important role in developing international trade and transnational business.
Business English courses usually have the following characteristics:
1, focusing on professional English vocabulary and expression in the business field.
2. Cultivate students' business communication skills, including the ability to express in business meetings, negotiations and emails.
3. Emphasize the differences in international business culture and etiquette to help students communicate better across cultures.
4. Strengthen students' practical ability by combining actual cases with simulated situation teaching.
Business English usually focuses on cultivating students' communicative competence in business environment, including business conversation, business writing and business reading. Features include strong practicality, close contact with business practice, and emphasis on the cultivation of professional quality and cross-cultural communication ability. In addition, the teaching methods of this course are diverse, and case analysis, role-playing and business negotiation simulation are often used for teaching.