First, the basic information of visitors
Name: Xiaoli Gender: Female Age: About 28
Xiaoli has studied the course of personality color, but she is still troubled by work problems.
Two. Consulting objectives:? How to resolve the contradiction with the boss?
3. Front of the card:
Card face: Plough Beidou
Guide and choose the card that best suits you and your boss's work personality. The most suitable card for yourself and your boss is the most important card recognized by others.
Four. Negotiation process
Score, Li: 10? Boss: 10
Personality analysis: the two are evenly matched in the conflict. Xiaoli has a lot of yellow in her personality, but she can't see it at all when she gets along with her boss. This is why Xiao Huang saw the rhubarb turn green, and it can be seen that Xiaoli was trying to avoid or even escape the problems between them.
The most fundamental conflict between you is that you are both eager for attention and recognition.
Li: Yes, he is a person who likes to be praised and recognized by others very much. At the beginning, all of us cooperated with him, but he wanted us to praise and recognize him in everything, and he felt dissatisfied. Then I got bored and didn't want to give it to him anymore.
I asked Xiaoli to explain some cards of her boss.
The boss is a man who pursues efficiency but changes a lot. He often changes his thoughts and decisions in a short time, but he is also arbitrary and doesn't like to listen to other people's opinions.
Q: Have you ever tried to put forward your opinion?
Li: I mentioned something he didn't listen to before, but it's no use talking about it. Later, I stopped talking. He can do whatever he wants.
Q: When facing subordinates, you are very assertive and enterprising. Why are you so green when you face your superiors?
Li: I don't know. As soon as I saw him, I didn't want to say anything I agree with everything he says.
Q: Have you been like this from the beginning?
Liesl: No, I didn't at first, but then I did.
Q: Why?
Liesl: Because I said it many times, but he wouldn't listen, so I won't say it again.
Q: How do you feel when he doesn't listen?
Liesl: I feel rejected.
Q: What do you want?
Liesl: I hope to get his approval.
That's right, then you know he wants your approval, too. He has your feelings.
Xiaoli was silent. She seems to feel the boss's feelings, and she is not as picky as she was at first.
Liesl: What should I do? When I see him now, I don't know why he is so green.
Now let's go back to the card. In the face of the boss's conceit, arbitrariness and capricious changes, you always face it in a state of peace and inaction. How do you feel inside?
Li: I'm sorry, it's not good for my work, but I don't know what to do.
Can you face it with your original character?
Liesl: How?
Verb (abbreviation for verb) card operation
Guide Xiaoli to choose cards that don't conform to her personality and affect her work. She chose the most important flip: lack of opinion and peace of mind.
When Xiaoli saw the reversed principle and firm goal, I saw her eyes light up, and there was a kind of indescribable heartfelt joy.
Q: How do you feel now?
Li: I think it is good. It can solve my problem, but I'm still a little worried.
Q: What are you worried about?
Liesl: I'm afraid I can't do it when I face him.
Xiao Li is satisfied with the present card, but she lacks confidence in herself.
You have to understand, Xiaoli, that poker face is your true character now. You just need to be yourself. You know your boss has a red personality, and you know what his needs are. So you just need to pay attention to his feelings, give him enough respect and recognition, and then tell the truth, he will definitely consider your proposal seriously.
Xiaoli obviously unloaded the stone in her heart.
Advices from Advisors of Intransitive Verbs
1. Pay attention to each other's needs and give appropriate recognition and praise.
2. Adhere to principles, firm goals, and be practical.
3. Communicate fully with your boss, instead of avoiding problems.
4. Pay attention to feelings before solving problems
Seven. Consultation results and feedback
Consultation result: Xiaoli has understood the root cause of the conflict between herself and her boss and found the direction to solve the problem.
Feedback: I came to the advanced class with many problems and burdens. This consultation completely solved this big problem in my heart. The whole consultation process made her feel very comfortable. Thank you very much.
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