How do you know the trust value of Didi SF when you are complained by passengers?

After the hitchhiking owner is complained, the trust value will drop, but it is impossible to find out which passenger is complaining. Every passenger's complaint is anonymous.

Enter the Didi Travel app.

Select Hitchhiker-Owner-Click the headset shape icon at the top of the screen.

After entering the interface, pull the screen content to the bottom.

Enter the consultation interface and make a complaint.

Consultation mode 1- Online automatic text consultation: click the keyboard icon at the lower left of the screen-enter the consultation content in the dialog box.