What is the solution to the error "Information verification failed, please go to the counter" when adding an operator to the new enterprise online banking of China Bank?

When adding an operator to the online banking of a new enterprise, the error "Information verification failed, please go to the counter" is reported. Solution: Please bring relevant materials to the bank outlets. Some businesses need to be present in person. It is recommended that the operator to be added go with you.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.