1. Contact the transportation company: First, you can contact the transportation company responsible for transporting goods and ask about the details of goods transportation. They may be able to provide information about the location of the goods, estimated delivery time and so on.
2. Contact the customs or logistics agent: In addition, you can also contact the customs or logistics agent and ask them about the logistics order. They may be able to provide information about customs clearance progress and estimated transportation time.
3. Track the progress of the goods: If you have the tracking number or waybill number of the goods, you can use this number to track the progress of the goods on the transportation company's website or logistics tracking system. So you can know the current location of the goods and the next transportation plan.
4. Contact the relevant department of the place of departure or destination: You can contact the relevant department of the place of departure or destination, such as the exporter of the place of departure or the importer of the destination, and ask them about the transportation of the goods and any possible problems.
If the above methods can't solve the problem, I suggest you contact the local chamber of commerce or industry association related to this matter for further help and guidance.