First, create an image and win praise.
Business etiquette can show an enterprise's civilization, management style and moral standard, and shape its image. A good corporate image is an intangible asset of an enterprise, which can bring direct economic benefits to the enterprise. If a person pays attention to etiquette, he will establish a good personal image in front of everyone; When members of an organization pay attention to etiquette, they will set up a good image for their organization and win public praise. Modern market competition is not only product competition, but also image competition. A company or enterprise with good reputation and image is easy to gain the trust and support from all walks of life, so it can be invincible in the fierce market competition. Therefore, business people always pay attention to etiquette, which is not only the embodiment of good quality of individuals and organizations, but also the need to establish and consolidate a good image. For example, you should wear professional clothes during working hours, and it is appropriate for men to wear suits. Don't put sundries in your suit pocket, so as not to be deformed and affect your image. In terms of etiquette, dress can't be simply equated with dressing up. It is the clothes carefully selected, matched and combined by the wearer according to the wearer's own experience, aesthetic taste and body characteristics, and according to different times, occasions and purposes. In various formal occasions, people who pay attention to personal dress can reflect the beauty of appearance, enhance the charm of communication, leave a good impression on people and make people willing to communicate with them in depth. At the same time, paying attention to dress is also the basic accomplishment of every successful career. In a sense, business etiquette has become an important aspect of establishing enterprise culture and modern enterprise system. The most important thing to learn business etiquette is to improve personal quality. Bill Gates said: Enterprise competition is the competition of employees' quality, and then to the enterprise, it is the competition of enterprise image. Education reflects details, and details highlight quality, which shows how important a person's literacy is to the development of enterprises. We will meet different people in different communication activities, and how to communicate with different people is an art, and how to make people feel comfortable without suspicion of flattery is very critical. Finally, it helps to maintain the corporate image.
Second, convey information and show value.
In business communication, individuals represent the whole, and their actions, words and deeds are typical corporate living advertisements. The most basic function of etiquette is to regulate various behaviors. Business etiquette can strengthen the moral requirements of enterprises and establish a good image of law-abiding and social morality. Morality is a spiritual thing, which is manifested through people's words and deeds, and through the principles and attitudes that people follow when dealing with various relationships. Business etiquette concretizes the rules and regulations and norms of enterprises into some fixed behavior patterns, thus strengthening these norms. The rules and regulations of enterprises not only reflect the moral concept and management style of enterprises, but also reflect the requirements of etiquette. Employees adjust their behaviors within the enterprise system, in fact, they consciously maintain and shape the good image of the enterprise in fixed business etiquette. For example, generous and decent, kind and dignified, full of energy and natural, decent behavior. Standing, sitting and walking must conform to the routine, and any rude or impolite words and deeds will be regarded as disrespect. Speak politely, pay attention to your identity, and be reserved and kind when you speak, with a smile on your face. It is impolite to talk to people casually. If it is a chance encounter, we should talk after someone introduces us.
Third, communicate feelings and coordinate interpersonal relationships.
Nowadays, with the development of the world economy, especially the continuous formation of global economic integration, the ties between countries have been strengthened and business exchanges have increased. How to stand out from many enterprises requires not only excellent ability, but also effective communication skills and proper handling of interpersonal relationships to establish a good and elegant corporate image. At this time, business etiquette has played a very important role. In business communication, any performance may lead to unexpected results.
Good manners can better show their strengths and advantages to each other, and she often determines whether the opportunity comes. For example, in a company, whether you dress appropriately may affect your promotion and the relationship between colleagues; Whether you behave properly when taking customers out for dinner may determine the success of the transaction; Improper words and deeds in the office may cost you a chance to attend the boss's family dinner ... this is because etiquette is a kind of information, which expresses respect, friendliness and sincere feelings through this medium. Therefore, in business activities, proper etiquette can gain the goodwill and trust of the other party, thus promoting the development of the cause. People can't exist alone without the collective or organization, and society needs people to get along with each other to be stable and harmonious. Jack Wedge, the godfather of management, said: Management is communication, communication and re-communication. Modern society is an era of communication. Communication is no longer a negotiator's patent, but everyone's necessary ability. Having a good interpersonal relationship is not only the source of a happy life, but also the key to success. The biggest challenge at work is how to communicate with people and the effect of communication. Even if a person has rich professional knowledge and strong management skills, if he lacks communication skills, he will bring unexpected troubles to himself and it is difficult to succeed. Communication is conducive to narrowing the distance between each other and enhancing mutual understanding and harmony.
Fourth, keep appointments and punctuality, and abide by credit.
Participate in various activities and arrive on time. Arriving too early will embarrass the host, because the preparatory work has not been completed; If you are late, it is impolite to keep the host and other guests waiting for too long. Apologize to the host and other guests for being late for some reason. If you can't be invited to the appointment for some reason, you should inform the host politely as soon as possible and apologize in an appropriate way. You can't stand up and time out when dating someone. It is impolite to stand up and work overtime. You must not forget your promise to others' affairs, but must speak "credit" and do it on time.
Some people say that etiquette is cumbersome and useless. This view is wrong, because rude barbarians will be looked down upon. Knowing etiquette means that a person will consider the problem from the perspective of others and dare not say whether he is selfish or not, but in general, he will inevitably show his high moral cultivation. In other words, etiquette shows a person's talent, and successful people will eventually learn etiquette, because only in this way can they show their status and glory. A nation without manners will eventually perish, because no nation likes to deal with barbarians. Learning etiquette is the most important learning course in a person's life. A knowledgeable person will always win the favor of others and walk more smoothly on the road to success.