Western Network News (Reporter Wang Jingwen) In the past, many people always called the power sector "the electric tiger" because the staff of the power system did not pay attention to their working methods. Now, this concept is going to change. Because the power supply department has been making a fuss about how to serve everyone well.
Generally speaking, everyone has to go to the power supply station to pay the electricity bill, which is time-consuming and laborious, and there is still a queue. From now on, you don't have to run around. This morning, Xi 'an Power Supply Bureau's marketing department, electric energy metering center, electricity charge management center and customer service center were established. After its establishment, it announced "one department and three centers". From today, citizens can pay their electricity bills at the nearest Industrial and Commercial Bank of China, China Merchants Bank, Bank of Communications and China Bank. In addition, you can also use online banking, telephone banking, bank self-service payment, and UnionPay card to automatically withhold electricity charges.
In addition to simplifying the procedures for paying electricity bills, the power supply department has also opened a "green channel" for citizens to use electricity.
Staff: "In the newly established customer service center, we standardized the service process and accepted the customer service representative, who is the customer's lifelong service representative."
In other words, when citizens ask for electricity in the customer service center of Xi 'an Power Supply Bureau, they will go to the site for investigation, internal approval and any service after power supply. It will be handled by the customer personnel of Xi 'an Power Supply Bureau. No one is running around.
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Alternatively, Xi citizens can pay their electricity bills in 60 community electric supermarkets.
Reporter He Tao) On February 20th, 65438, the reporter learned from An Power Supply Bureau that on February 9th, 60 electric supermarkets in Anyi Ring Road of 65438 started trial operation. Starting from next year 1 October1,all 462 Lian community electric supermarkets in Angola will start to collect electricity charges. By then, the number of electricity fee collection outlets of Xi 'an Power Supply Bureau will double to 904. The opening of electricity charge collection service of Lian community electric supermarket makes it the second city in China to open electricity charge collection service of community electric supermarket after Chengdu. Xi Power Supply Bureau reminds customers that Lian Community Electric Supermarket is a payment channel specially designed for residential electricity customers whose electricity bill is below 500 yuan in that month. Enterprises, merchants, other non-resident electricity customers and residential electricity customers whose electricity charges are above 500 yuan in the current month still need to go to the business hall of the power supply bureau, the bank collection point and the online bank to handle the payment business.
That's good,