Operating environment: iphone 13, ios 16 system, etc.
1. Call the customer service number of Dayun Express first.
2. According to the voice prompt, choose to transfer to manual customer service, usually press the number 0.
3. After pressing 0, wait for manual customer service.
Matters needing attention in Dayun Express complaint:
1, contact customer service: First of all, you can call the customer service phone of Dayun Express for consultation and complaint. You can find the relevant contact information on the official website of Dayun Express or the transport documents.
2. Provide detailed information: When communicating with customer service staff, please provide detailed information related to the complaint, including order number, logistics tracking information, express delivery information, etc. Ensure that the problems and complaints encountered can be clearly described.
3. Record the complaint process: When talking or communicating with customer service, it is best to record the complaint process, including time, date, conversation content, staff name, etc. This will help to follow up and solve the problem.
4. Seek superior leaders or complaint channels: If you are not satisfied with the customer service response, you can try to find superior leaders or related complaint channels of Dayun Express. This information can be obtained through official websites, social media platforms or other channels.