According to your description, I suggest you refer to the following information:
Here's how to print the p2035 offline page:
When the printer is ready, press and hold the green execution key for 6-8 seconds, then let go after the data light flashes, and automatically print a page.
Printed offline pages also have bottom ash, which is related to the selenium drum or printer hardware. You can try another toner cartridge.
If there is no toner cartridge to replace and test or there is still bottom ash after replacing the toner cartridge,
It is recommended that you contact the local maintenance center, and professional maintenance personnel will help you check and repair on the spot. You can use the following link:/zh/support-drivers/esupport/ascpps.html.
Check the contact information of the local service center.
If the offline page prints normally, you can reinstall the driver of p2035 only if there is bottom ash in online printing. Here are the driver links:
& ampcc = cn & exchange admission =1366618170854.40854.60060606066
After selecting the system, download and install the driver.
I hope the above reply can help you.
If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network, and consult an online engineer to help you solve the problem further.
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More product information is available in www.hp.com.cn/800..