1. Lock-up period: wealth management products usually have a lock-up period, that is, they cannot be redeemed within a certain period. If your product is still in the lock-up period, you can't redeem it. You can check the product manual or contact CMB Financial Customer Service to confirm the redemption conditions of the product.
2. Trading time limit: General wealth management products can only be redeemed within the specified trading time period. If you initiate a redemption application during the non-trading period, the system may show that you cannot redeem it. You can consult the customer service of CMB Wealth Management to find out the specific redemption time limit.
3. Freezing of funds: If your funds are frozen due to other operations or transactions, you may not be able to redeem the wealth management products. You can check whether your fund account has been frozen or not, and contact China Merchants Bank's wealth management customer service to consult about unfreezing.
Please note that the above are some common reasons, and you need to provide more information or consult CMB Financial Customer Service to get an accurate answer.