China Railway Express always pays attention to continuously improving the comprehensive logistics service capacity and quality, and has passed the ISO900 1 standard quality system certification. It is the president unit of Express Branch of China Communications and Transportation Association, and has won many honorary titles such as National Advanced Modern Logistics Collective, National Advanced Logistics Enterprise, China Top 100 Logistics Enterprise and Civilized Unit of Central State Organs.
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Customers can handle high-speed rail express service through various channels such as 95572, 95306, 12306 customer service telephone and website, and China Railway Express stores. Railways provide telephone, internet, mobile terminals and other channels, and accept customers' consultation, inquiry, order placing, complaint and claim settlement services.
China Railway Express has nearly 3,000 vehicles for road transportation and urban distribution, and operates 2 10 buses for trunk and branch roads at fixed points and lines every day, with a distribution and storage area of about 600,000 square meters, and transports more than 400,000 packages every day, with an annual transportation volume of about 3.5 million tons.
Reference to the above content: Baidu Encyclopedia -95572