JD.COM self-operated stores can't find customer service, and JD.COM self-operated stores have no customer service entrance.

If you want to buy computer items in JD.COM and contact customer service, log in to your account first, then find my order, enter the personal center and click Enter to pop up the option of contacting customer service. You can choose the type of customer service consultation. If you don't know what to consult, you can contact the customer service staff in the store and ask the questions you want to ask. However, it is worth noting that when contacting the manual customer service, if the customer service fails to reply to the message in time, it will take several minutes. Although some products don't choose customer service, there are also consultation buttons, which can ask some questions about the products they buy.

There will be a customer service entrance in JD.COM. COM's own store. Customer service is all the goods that customers can buy in the store. If there is a problem, we will solve it later. It has manual customer service and machine customer service, and machine customer service returns messages in seconds. However, the working hours of manual customer service are limited, and sometimes the information cannot be answered in time. This is very common. During work, someone may be consulting customer service, and other customers are also consulting, so the information replied by customer service will be delayed for a few minutes, so you need to wait patiently.

In fact, online stores generally have customer service entrances, unless there are some special online stores, you will find them when you look carefully on the page. General questions about goods, how to use them and how effective they are can be solved by consulting customer service.