Is it legal for hotel stored value cards not to be refunded?

Legal analysis: it cannot be returned. If there is no agreement in the membership card, the card can be returned according to Article 21 of the Administrative Measures for Single-use Commercial Prepaid Cards (Trial) issued by the Ministry of Commerce of People's Republic of China (PRC): the card issuing enterprise or card selling enterprise shall provide card return service according to the articles of association or agreement of single-use cards.

Legal basis: Measures for the Administration of Single-use Commercial Prepaid Cards (Trial) Article 21 Card issuing enterprises or card selling enterprises shall provide card withdrawal services according to the articles of association or agreement of single-use cards.

When handling the card withdrawal, the card issuing enterprise or the card selling enterprise shall require the card withdrawing person to show his/her valid identity document, and keep the card withdrawing person's name, valid identity document number, card withdrawing number, amount and other information.

The card issuing enterprise or the card selling enterprise shall return the funds to the bank account with the same name as the card withdrawing person, and keep the bank account information. Cash can be paid if the balance of funds in the card is less than 100 yuan (inclusive).