1, bad reviews will not deduct money, and bad reviews will reduce the reputation of Taobao sellers. Every bad review is degrading a reputation. If there are too many bad reviews, maybe the diamond that rose last will also fall.
2, customer service Xiaomi is an artificial intelligence shopping assistant virtual robot, also known as Ali Xiaomi, Taobao will set some fixed questions, when the user inputs, it will be answered by customer service Xiaomi, so many times you will find that looking for customer service Xiaomi to consult some more humanized questions will never get the answers you want.