How to classify automobile service engineering? What is included?

The classification method of automobile service engineering includes: according to the knowledge-intensive degree of service, according to the carrier characteristics of service, according to the functional characteristics of service and according to the characteristics of service content, including the following contents:

1, depending on the knowledge intensity of the service:

Automobile service can be divided into knowledge-intensive service and labor-intensive service. Knowledge-intensive services include after-sales service, maintenance and inspection service, intelligent transportation service, information consulting service, automobile advertising service and automobile culture service.

Labor-intensive services include automobile logistics services, second-hand car recycling and dismantling, automobile driving training services, automobile exhibition services, venue use services and agency services for various service procedures. Other services are between knowledge-intensive services and labor-intensive services.

2. According to the service characteristics of operators:

Automobile service can be divided into material reminder service and intangible carrier service. The service of material carrier bank is realized through certain material carriers (physical objects or equipment and facilities), such as the above-mentioned technical services, production-oriented services, transaction-oriented services, automobile cultural services, exhibition services, venue use services, etc.

Automobile credit service, insurance service, automobile information consulting service, automobile club and other intangible carriers have no clear material carrier.

3, according to the characteristics of the service:

Automobile service can be divided into production line service, transaction service and entity service. The services of the production and operation bank include automobile logistics service, after-sales service, maintenance and inspection service, second-hand car trading service, auto parts marketing and boutique sales service, and other services are entity (enterprise) operation services.

4. According to the characteristics of service content:

Automobile service can be divided into sales service, maintenance service, use service and extension service. Automobile sales services: including new car sales, used car sales, trading services, etc. Automobile maintenance services: including automobile parts supply services, automobile maintenance services, automobile inspection services, automobile fault rescue services, etc.

Automobile use services: including automobile maintenance and beauty decoration services, automobile driving training services, functional transportation services, automobile insurance services, automobile information services, automobile consulting services, automobile rental services, automobile recycling and dismantling services, etc. Automobile extension services: including automobile credit services, automobile legal services and automobile cultural services.